Library Services Supervisor

Job summary

Oversee evening and weekend Access Services operations, including assigning and checking work and supervising student employees. Provide frontline circulation, reference, document delivery, and patron support, while contributing to digitization, collections, and other library projects across campus locations.

Job details

Position Details Position Information Position Title Library Services Supervisor Research Project Department/Unit University Libraries Location Halifax, Nova Scotia, Canada Posting Number S371-26 Employee Group NSGEU Local 77 Position Type Regular, On-Going Duration of Contract (if applicable) Employment Type Full Time Full-time Equivalency (FTE) 1.0 Salary $29.18 - $36.94 per hour ($49,317 - $62,436 per annum based on 32.5 hours per week) Classification C6 Provisional Statement About Dalhousie University Dalhousie University is Atlantic Canada’s leading research-intensive university and a driver of the region’s intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our almost 21,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018. Job Summary University Libraries support and advance learning and research endeavors by providing collections, facilities and services that expedite access to the world’s information and knowledge. Reporting to the Manager, Access Services (Kellogg), the Library Services Supervisor plays an important role in the daily operations of the Dalhousie Libraries by providing front line library services to a wide range of patrons including students, faculty, staff and members of the public during evening and weekend hours. Key Responsibilities Responsible for the orderly and efficient running of the Access Services department during evenings and weekends. Supervise student employees during their shifts, checking and assigning work. Oversees, in collaboration with other Library Services Supervisors, the recruitment, selection, hiring, and training of student employees. Provide frontline library services, including circulation, reference, document delivery, and patron support in person, by phone, email and virtual channels. Determine information needs and handle inquiries, at the service point, from a variety of patrons (e.g. students, faculty, researchers, and general public) with varying levels of knowledge. Support digitization projects, collections initiatives, and other library projects. Contribute to the efficient operation of library services across multiple campus locations, particularly during evenings and weekends. Note Due to operational requirements, the successful applicant is required to work in-person on campus. Hours of work: Fall/Winter Tuesday – Friday 1 pm – 9pm (Kellogg Library) Saturday 4:30 pm – 11:30 pm (Killam Library) Sunday & Monday – Off Spring/Summer Tuesday – Thursday 1 pm – 9 pm (Kellogg Library) Friday 10:30 am – 6:30 pm (Kellogg Library) Saturday 10 am – 6 pm (Kellogg Library) Sunday & Monday – off Required Qualifications Completion of Library & Information Technology diploma, plus one to two years’ library customer service experience (or equivalent combination of training and experience). Strong computer skills, including proficiency with Microsoft Office and the ability to learn new technologies and library applications. Basic knowledge of library resource management and cataloguing ( RDA , AACR2, Library of Congress classification and MARC ). Experience searching and using library databases and electronic resources, an aptitude for using a variety of software programs, and familiarity with computerized library systems. Excellent interpersonal, communication, and organizational skills with the ability to work effectively and collaboratively with diverse individuals and groups. Assets Experience supervising and/or leading teams. Job Competencies The successful candidate is expected to demonstrate proficiency in Dalhousie’s core competencies, in particular: Respect & Inclusion Self-Awareness & Professionalism Adaptability Communication Service Additional Information Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program. Application Consideration Non-probationary bargaining unit employees ( NSGEU local 77) are given priority consideration. All other applications will be considered when there is no qualified candidate from the bargaining unit. We sincerely appreciate all applications and note that only candidates selected for an interview will be contacted directly by the hiring department or People and Culture. Diversity Statement Dalhousie University commits to achieving inclusive excellence through continually championing equity, diversity, inclusion, and accessibility. The university encourages applications from Indigenous Peoples of Turtle Island (especially Mi’kmaq), persons of Black/African descent (especially African Nova Scotians), and members of other racialized groups, persons with disabilities, women, persons identifying as members of 2SLGBTQIA+ communities, and all candidates who would contribute to the diversity of our community. In accordance with our Employment Equity Policy, preference will be given in hiring processes to candidates who self-identify as members of one or more of the equity-deserving groups listed above. For more information, including details related to our Employment Equity Policy and Plan and definitions of equity-deserving groups please review our Employment Equity information. If you require any support for the purpose of accommodation, such as technical aids or alternative arrangements, please let us know of these needs and how we can be of assistance. Dalhousie University is committed to ensuring all candidates have full, fair, and equitable participation in the hiring process. Our complete Accommodation Policy can be viewed here . Posting Detail Information Number of Vacancies 1 Open Date 11/10/2026 Close Date 11/20/2026 Open Until Filled No Special Instructions to Applicant Quick Link for Direct Access to Posting https://dal.peopleadmin.ca/postings/22545

What you’ll do

Oversee evening and weekend Access Services operations, including assigning and checking work and supervising student employees. Provide frontline circulation, reference, document delivery, and patron support, while contributing to digitization, collections, and other library projects across campus locations.

Requirements

Requires a Library and Information Technology diploma and one to two years of library customer service experience, or an equivalent combination of training and experience. Candidates need strong computer skills, basic knowledge of library resource management and cataloguing, familiarity with library databases and systems, and excellent interpersonal, communication, and organizational skills.

Benefits

• Defined Benefit Pension Plan
• Health Plan
• Dental Plan
• Health Spending Account
• Employee and Family Assistance Program
• Tuition Assistance Program

Listed skills

• Team Supervision · Preferred
• Microsoft Office · Preferred
• Communication · Preferred
• Organization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Library Customer Service
• Team Supervision
• Staff Recruitment and Training
• Circulation Services
• Reference Services
• Document Delivery
• Patron Support
• Information Needs Assessment
• Library Resource Management
• Cataloguing
• Database Searching
• Electronic Resources
• Microsoft Office
• Computerized Library Systems
• Communication
• Organization

Job areas

• Education
• Customer Service & Support
• Management & Leadership

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