We are disability claims management experts with 50+ employees across Canada.
Mount Pearl, NL
At Dallas Mercer, we don’t just manage disability claims, we help organizations manage absence, retain talent, and reduce costs. Our clients have direct access to experienced professionals, responsive decision-making, and a team focused on the quality of the service and the outcomes we achieve. Independently Canadian-owned and operated since 2002, Dallas Mercer is the industry leader in disability management, working with organizations across Canada to navigate the complexities of sick leave, absence management, workers’ compensation and return to work. Dallas Mercer is an entrepreneurial, people-focused company that partners with organizations to help them keep their employees engaged and fully supported. Our impact is tangible: we create healthier, more productive workplaces by minimizing the financial and operational impact of disability claims. Dallas Mercer offers expertise in: > Workers’ Compensation Claims Management > Sick Leave, STD/LTD and Absence Management > Return to Work Planning > Objections and Appeals Representation > Psychological Health Claims Services > Harassment Investigations > Supervisor and Manager Roles and Responsibilities Training
Remote · Canada
Develop and maintain outcome-focused case management plans for occupational and non-occupational disability claims, assessing relevant medical, functional, and occupational information. Collaborate with employers, employees, and stakeholders to address barriers and support safe, timely, and sustainable returns to work while maintaining accurate case records.
Remote · Canada
The Director will provide strategic legal advice on complex workplace matters, including disability management, human rights, and workers' compensation. They will also lead appeal strategies, build organizational legal capability, and develop internal frameworks to ensure consistent, defensible decision-making.
