Assistant General Manager

Job summary

The Assistant General Manager provides leadership and direction for front-of-house and back-of-house operations to meet business goals. They are responsible for analyzing financial reports, managing staff performance, and ensuring an unparalleled guest experience.

Job details

Job Description: THE ASSISTANT GENERAL MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results for selected front-of-house and back-of-house areas under the guidance of the General Manager. What we are looking for! You love working in a fast-paced, multi-faceted restaurant/entertainment scene You can communicate with the team members and guests in a way that inspires FUN! You thrive on instant satisfaction! There's nothing better than improving someone's experience or encouraging your team to elevate their performance You have never met a goal you can't beat You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks The ability to oversee all aspects of the business - from the most minor details to the big picture. Requirements: 21+ years of age 5+ years of Restaurant/Hospitality Experience Proficient in managing the cost of goods sold and labor Strong business acumen Ability to lead a team to create a memorable guest experience The ability to work weekends, nights and holidays Not afraid to work in a fast-paced, noisy environment with distracting conditions. What will you be doing daily? Promotes positive employee relations, including effective delegation of managerial duties and fostering high staff morale Analyze financial reports and develop action plans to grow revenue and control costs in order to meet or exceed annual budgets Assures the execution of staff training programs. Assures staffing levels and management coverage are appropriate to meet the needs of the business and maximize the customer experience. Deliver an unparalleled guest experience through the best combination of food, drinks, and games Maintain a safe and secure environment for all guests and staff Continuously improves operational execution through attention to detail and adherence to operating standards and procedures PERKS! Competitive salary Quarterly bonus program Health, Dental, Vision, Long & Short-term Disability Employee Assistance Program Buster’s Legacy Fund (Supports team members during difficult times) 401K matching plan FREE food FREE gameplay Large leadership team = multiple managers per shift FUN work environment Grow your career! Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer Salary Range: 74215 - 87312 We are an equal opportunity employer and participate in E-Verify in states where required.

What you’ll do

The Assistant General Manager provides leadership and direction for front-of-house and back-of-house operations to meet business goals. They are responsible for analyzing financial reports, managing staff performance, and ensuring an unparalleled guest experience.

Requirements

Candidates must have at least 5 years of restaurant or hospitality experience and be at least 21 years of age. Strong business acumen and the ability to work in a fast-paced, high-volume environment are required.

Benefits

• Competitive salary • Quarterly bonus program • Health insurance • Dental insurance • Vision insurance • Long-term disability • Short-term disability • Employee assistance program • Buster’s legacy fund • 401k matching plan • Free food • Free gameplay

Listed skills

• Customer service · Preferred
• Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Staff supervision
• Strategic planning
• Financial reporting
• Budget management
• Cost of goods sold management
• Labor management
• Staff training
• Customer service
• Operational execution
• Conflict resolution
• Delegation
• Business acumen
• Safety compliance
• Cost Control
• Employee Relations
• Business Results
• Financial Statement Analysis
• Business Acumen
• Management
• Customer Service
• Cost Of Goods Sold (Inventory)
• Employee Assistance Programs
• Restaurant Operation
• Detail Oriented

Job areas

• Management & Leadership
• Hospitality
• Food & Beverage
• Customer Service & Support
• Assistant General Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers