Services Technical Consultant

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce. Our brand promise - Makes Work Life Better™ - Reflects our commitment to employees, customers, partners and communities globally. About the Opportunity The Technical Services team guides clients through the lifecycle of delivering third-party flat file integrations as part of an overall Dayforce HCM implementation. Our team helps clients achieve a successful go-live experience by coordinating key internal and external stakeholders to complete the activities required to transmit business-critical data, including benefits enrollment, COBRA, payroll contributions, and HR demographic information, to their vendors when they go live with their new HCM system. As a Services Technical Consultant, you will be part of a business segment team, or pod, comprised of Consultants supporting client implementation projects across North America. You will collaborate with subject matter experts across various file types while leveraging the expertise of the broader Technical Services team. We are looking for experienced consultants who can confidently manage multiple flat file integrations across multiple implementation projects while delivering an exceptional customer experience. What You'll Get to Do Provide consulting services to clients. Translate client requirements into flat file requirements. Meet with offshore teams to review mapping documents for file development. Manage internal stakeholders, including Project Managers, Project Sponsors, Services Consultants, and Mappers, as well as external stakeholders, including clients and vendors, to deliver export files. Identify and communicate project risks. Analyze export files, research issues, and determine the appropriate course of action. Manage the end-to-end delivery of export files throughout the implementation lifecycle. Skills and Experience We Value Bachelor's degree or equivalent experience. Five or more years of experience in Human Capital Management (HCM) consulting. Strong client relationship management skills. Ability to manage multiple projects and clients simultaneously while balancing competing priorities. Excellent organizational, communication, collaboration, and consulting skills. Ability to lead and facilitate client workshops and working sessions. Ability to communicate technical concepts clearly and concisely using business language. Understanding of common Human Capital Management (HCM) business practices. What Would Make You Stand Out Project management experience. Experience working with SaaS or cloud-based software solutions, including HRIS systems. Working knowledge of payroll contribution, benefits eligibility, and HR export files. Ability to read technical vendor specifications and analyze vendor feedback. What’s in it for you Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We encourage individuals to apply based on their passions. Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits. With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself. This job posting is for an existing vacancy Artificial intelligence may be used in the screening, assessment, or selection of applicants for this position. About the Salary Ranges Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization. Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement. Fraudulent Recruiting Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud Dayforce actively monitors all job applications to ensure authenticity. Submissions determined to be fraudulent or misleading will be declined from the recruitment process Pour consulter cette offre d'emploi en français, veuillez utiliser le lien: https://jobs.dayforcehcm.com/fr-CA/mydayforce/alljobs

The consultant guides clients through the delivery of third-party flat file integrations during HCM implementations. This includes translating client requirements into technical specifications and managing stakeholders to ensure successful data transmission.

Candidates should have a bachelor's degree and at least five years of experience in Human Capital Management consulting. Proficiency in managing multiple projects and the ability to communicate technical concepts in business language are essential.

• Time away from work programs • Wellness initiatives • Competitive pay • Volunteer days

• Data analysisPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• HCM Consulting
• Client Relationship Management
• Project Management
• Flat File Integrations
• Technical Consulting
• Stakeholder Management
• Requirement Translation
• Data Analysis
• Communication
• Collaboration
• Workshop Facilitation
• SaaS Solutions
• Software Solutions
• Human Capital Management (HCM)
• Ceridian Dayforce
• Benefits Enrollment Processes
• Research
• Artificial Intelligence
• Customer Relationship Management
• Business Relationship Management
• Calculations
• Customer Service
• Software As A Service (SaaS)
• Consulting
• Demography
• Human Resources Information System (HRIS)
• English Language
• Operations
• Organizational Communications
• Project Risk Management
• Project Sponsorship
• Technical Services
• Coordinating
• Balancing (Ledger/Billing)

• Consulting
• Human Resources
• Software
• Technology
• Administrative
• Technical Services Consultant
• Technical Consultant / Analyst
• Systems Analysts
• Computer Occupations, All Other

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week