Seasonal Store Associates - The Ordinary - Metrotown
Greet and welcome customers while providing expert product advice on skincare. Maintain an organized sales floor and collaborate with the team to increase brand awareness.
- On-site
- Burnaby, BC
- Posted Sep 1, 2026
- Apply by Oct 1, 2026
- 1 position
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Job summary
WHAT ON EARTH IS DECIEM? We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty. Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere. We are DECIEM, The Abnormal Beauty Company. We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us! WHAT WE'RE LOOKING FOR DECIEM is Hiring seasonal Store Associates for the upcoming peak season! Do you want to join our extraOrdinary Team? We have a few Store Associate opportunities at our Metrotown location. THE DETAILS 🌈Part-time opportunities, 24h per week 💯You must be able to commit to a seasonal contract from November 2nd, 2026 until January 1st, 2027 📢On-site interviews will be taking place during the week of September 21, 2026 WHAT YOU'D BE DOING IN THIS ROLE Greeting and welcoming customers Providing product advice to customers Keeping the sales floor tidy and organized Managing customer feedback and queries Being a team player so that the team can work collectively to thrive while spreading brand awareness SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE? Previous Retail experience is a Strong Nice to Have :-) Customer-centric Love for Beauty products and passion for skincare Flexible and open availability Keen to Learn & Create Impact WHAT YOU'LL BE GAINING BY JOINING OUR TEAM There’s a lot of good stuff that comes along with being a DECIEM team member. Here are a few of our favorite perks and benefits, in no order… Competitive wages (guaranteed above minimum wage) Unrivaled Store discount First dibs on new products Access to a LinkedIn Learning membership to help you keep growing and learning Potential to become a permanent or part-time team member BUILDING GROWTH TO POWER GOOD We are a people-first company that lives by our core values to… ✨ Defy Convention. ✨ Make it real. ✨ Play in the grey. ✨ Build Bridges. ✨ Be the rabbit. These values continue to guide us in all that we do. Along the way, we’ve been honored to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing! SUSTAINABILITY AND SOCIAL IMPACT DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth. Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation. In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events. CREATING A HUMAN WORLD OF BEAUTY DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us WANT TO JOIN US? Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3 #SP
What you’ll do
Greet and welcome customers while providing expert product advice on skincare. Maintain an organized sales floor and collaborate with the team to increase brand awareness.
Requirements
Candidates should be customer-centric with a passion for beauty and skincare products. Previous retail experience is considered a strong asset, along with flexible availability for the seasonal contract.
Benefits
• Competitive Wages • Store Discount • First Access To New Products • LinkedIn Learning Membership • Potential For Permanent Employment
Listed skills
- Customer servicePreferred
- TeamworkPreferred
- CommunicationPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer Service
- Product Advice
- Retail Sales
- Inventory Organization
- Communication
- Skincare Knowledge
- Teamwork
- Feedback Management
Job areas
- Retail
- Sales
- Customer Service & Support
Additional details
- Minimum experience
- 0+ years
- Apply by
- Oct 1, 2026
- Posting language
- English
- Working hours
- 24 hours per week
- Seniority
- Entry level
