Commission Sales Associate

Company Description Decorium is a leading Canadian home furnishings and décor retailer, offering high-quality products at exceptional value. With one of Canada’s largest showrooms spanning over 40 years of experiecne. Decorium features styles ranging from modern to traditional and classic to contemporary, providing options for a wide variety of tastes and lifestyles. For more than 40years, the company has served both interior design and builder professionals as well as the general public. Decorium sources from top manufacturers worldwide to align with its commitment to quality and value, and offers free interior design services along with worldwide white glove delivery. Customers can also shop online 24/7, extending the showroom experience to a convenient digital platform. Role Description The Commission Sales Associate is a full-time hybrid role based in the Greater Toronto Area, Canada, with some flexibility for work from home. In this role, the associate engages customers in the showroom, provides product recommendations, and supports clients in selecting home furnishings and décor that meet their style, budget, and functional needs. Day-to-day tasks include building relationships with walk-in and appointment-based clients, explaining product features and benefits, and guiding customers through the purchasing process to ensure a positive experience. The associate collaborates closely with the interior design team, prepares quotations, processes orders, and follows up on leads generated through in-store and online channels. Additional responsibilities involve maintaining a well-presented showroom, staying current with product lines and promotions, and consistently meeting or exceeding individual and team sales targets. Qualifications Demonstrated sales and customer service skills, with experience in commission-based retail or a similar client-facing environment. Knowledge of home furnishings, décor, or interior design, with the ability to understand styles, trends, and basic space-planning concepts. Strong communication and interpersonal skills, including active listening, clear presentation of options, and professional email and phone etiquette. Ability to use point-of-sale systems, CRM tools, and basic computer applications (e.g., email, spreadsheets, online product catalogs). Proven ability to manage multiple clients, prioritize tasks, and follow through on leads and post-sale customer care. Comfort working in a hybrid environment, collaborating on-site with colleagues and handling some administrative or follow-up tasks remotely. Prior retail or showroom experience in furniture, home décor, or related industries is an asset. High school diploma or equivalent required; post-secondary education in business, marketing, interior design, or a related field is an advantage.

Engage showroom customers to provide product recommendations and guide them through the purchasing process for home furnishings. Collaborate with the interior design team to manage leads, prepare quotations, and maintain showroom presentation.

Requires a high school diploma and demonstrated experience in commission-based retail or customer-facing roles. Knowledge of home décor trends and proficiency with CRM and POS systems are essential.

• Point-of-sale systemsPreferred
• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Commission Sales
• Customer Service
• Interior Design Knowledge
• Space Planning
• CRM Tools
• Point-of-Sale Systems
• Lead Management
• Interpersonal Communication
• Client Relationship Management
• Quotation Preparation
• Order Processing
• Active Listening

• Retail
• Sales
• Customer Service & Support
• Art & Design

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 16, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available