HR Assistant – HR Shared Services (Fall 2026 Co-op)

OUR NEXT CO-OP PLACEMENT Work term: Fall 2026 (August start date preferred) Work term length: 8 months From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment. If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here. The Opportunity As an HR Assistant, HR Shared Services, you’ll be a key contributor to delivering seamless HR operational support and outstanding service to employees across Definity. You’ll be part of a dynamic team that serves as the first point of contact for HR inquiries, offering guidance and efficient resolution across the full employee lifecycle—from onboarding to offboarding, including retirement, job changes, leaves of absence, payroll, and more. You’ll also play an important role in maintaining the accuracy and integrity of our HCM system data and processes, ensuring a smooth and consistent employee experience. What You’ll Do * Triage and respond as required to HR inquiries, researching and collaborating with subject matter experts when needed. * Execute specific HR transactions in the HCM system, ensuring data integrity to support employee life cycle processes focused on new hire processes. * Identify opportunities to enhance processes and positively impact the employee experience. * Support key initiatives/projects as required Who You Are * Highly organized, self-driven, and customer focused. * A strong communicator with excellent interpersonal skills and a commitment to confidentiality. * Detail-oriented and adaptable to shifting priorities. * Skilled at problem-solving and implementing practical solutions. * Comfortable managing multiple tasks and deadlines in a fast-paced environment. What You Bring * Post-secondary education in Human Resources or Business. Did you know? * We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions. * We care about students: Definity distributes $85,000 in scholarships to students across Canada each year. * We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighbourhoods in which we live and work. What can Definity offer you? * Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need. * Culture of accountability, empowerment, and collaboration. * Opportunities to support personal and professional growth through real-life experience and unique learning opportunities. * Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism * Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work [https://www.definityfinancial.com/sustainability/default.aspx]! This position is being posted to fill an existing vacancy. The hourly compensation for the role starts at $22.50 per hour and will increase based on factors including but not limited to, skills, education, experience, and the recommended rates as set by the respective educational institution. We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected]. As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands. Background checks This role requires successful clearance of a background check (including criminal checks and leadership references). #LI-Hybrid Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering. We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.

The HR Assistant will provide operational support across the employee lifecycle, including onboarding, offboarding, and payroll inquiries. They will also maintain HCM system data integrity and collaborate with subject matter experts to resolve HR-related issues.

Candidates must have post-secondary education in Human Resources or Business. Strong organizational, communication, and problem-solving skills are required for this fast-paced environment.

• Scholarships • Employee groups • Professional growth opportunities • Learning opportunities

• Customer servicePreferred
• Problem solvingPreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• HR operational support
• Employee lifecycle management
• HCM system data maintenance
• Triage
• Problem-solving
• Communication
• Interpersonal skills
• Confidentiality
• Detail-oriented
• Adaptability
• Customer service
• Environmental Social And Corporate Governance (ESG)
• Workplace Inclusivity
• Accountability
• Reconciliation
• Customer Service
• Creativity
• Data Integrity
• Leadership
• Innovation
• Interpersonal Communications
• Problem Solving
• Detail Oriented

• Human Resources
• Administrative
• Finance & Accounting
• Human Resources Shared Services Representative
• Human Resources Assistant
• Personnel Clerks
• Human Resources Assistants, Except Payroll and Timekeeping

Minimum education

Bachelor’s degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week