Analyste de Crédit et de Recouvrement | Credit and Collection Analyst

Job summary

The analyst is responsible for managing a portfolio of accounts receivable to ensure payment terms are met and corporate objectives are achieved. This involves maintaining regular client contact, documenting transactions, and resolving payment issues through professional judgment and company policies.

Job details

Mandat: Relevant du gestionnaire de crédit corporatif, l’analyste de crédit et du recouvremment est responsable de la gestion d’une série de comptes recevables, laquelle doit satisfaire ou dépasser les objectifs de l’entreprise dans le respect des politiques établies. L’analyste de crédit est responsable de: • S’assurer que les conditions de paiement sont respectées • Capacité à travailler plusieurs comptes par jours, 60 à 80 comptes. • Gérer les commandes • Conserver et documenter toutes les transactions et communications avec le client afin de s’assurer que les paiements sont effectués dans les délais prévus. Vous devez communiquer régulièrement avec les clients. Lorsque les clients ne respectent pas les échéances fixées, l’analyste devra tenter d’en comprendre les raisons, de proposer des solutions et de prendre des mesures appropriées. Les politiques actuelles de notre entreprise de même que votre jugement personnel vous serviront à prendre diverses décisions relatives au crédit de nos clients. Exigences: • Minimum 1 an d’expérience dans le domaine du crédit • Collections expérience considérée comme un atout • Bilinguisme (anglais et français) Ce que vous offrez: • Fortes compétence en communication et un bon sens de l’écoute • Excellentes compétences en service à la clientèle • Capacité de travailler de façon efficace au sein d’un groupe diversifié afin d’atteindre ou de dépasser les attentes de l’entreprise Ce que nous offrons: • Une rémunération compétitive • Soins de santé et dentaires • L'équilibre entre travail et vie familiale • Employeur equitable __________________________________________________________________________ Mandate: Reporting to the Corporate Credit Manager, the Credit Analyst is responsible for managing a portfolio of Accounts Receivable to meet or exceed corporate objectives within established policies. The analyst will be responsible to: • Ensure payment terms are respected • Able to handle multiple accounts per day, 60 to 80 accounts. • Manage orders • Maintain and document all client transaction and communication in order to ensure timely payment. Regular contact with clients must be maintained. When clients are not respecting deadlines, the analyst will be expected to explore the reasons, propose solutions, and escalate the matter when appropriate. Current business policies, as well as personal judgment will be used in making various decisions related to client credit. Requirements: • Minimum 1 year of experience in a credit or credit-related role • Experience handling collections considered an asset • Bilingual (English and French) What You Offer: • Strong communication and listening skills • Excellent customer service skills • Ability to work effectively in a diverse work group in order to meet or exceed company expectations What We Offer: • Equal opportunity employer • Competitive compensation • Comprehensive health and dental care • Balance between work and home life

What you’ll do

The analyst is responsible for managing a portfolio of accounts receivable to ensure payment terms are met and corporate objectives are achieved. This involves maintaining regular client contact, documenting transactions, and resolving payment issues through professional judgment and company policies.

Requirements

Candidates must have a minimum of one year of experience in a credit or credit-related role. Proficiency in both English and French is required, and experience in collections is considered an asset.

Benefits

• Competitive compensation
• Health care
• Dental care
• Work-life balance

Listed skills

• Collections · Preferred
• Accounts receivable · Preferred
• Customer service · Preferred
• Communication · Preferred
• Documentation · Preferred
• Problem solving · Preferred
• Time management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Credit analysis
• Collections
• Accounts receivable
• Customer service
• Communication
• Listening skills
• Order management
• Documentation
• Bilingualism
• Problem solving
• Time management
• Bilingual (French/English)
• Dental Care
• Accounts Receivable
• Customer Service
• Bond Credit Rating
• Listening Skills

Job areas

• Finance & Accounting
• Customer Service & Support
• Administrative
• Credit and Collections Analyst
• Collections Analyst
• Debt Collectors and Related Workers
• Bill and Account Collectors

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