Dental Administrator - Okotoks, AB

Job summary

The Dental Administrator is responsible for optimizing the appointment schedule and managing patient inquiries to ensure a positive experience. They also handle billing, insurance claims, and the maintenance of patient records and charts.

Job details

Get To Know Us: Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth. To learn more, visit dentalcorp.com Benefits of Joining Our Team: Now offering an RRSP matching program for our permanent team members — helping you grow your future while you build your career with us Competitive compensation Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more! Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education Attend social and CE events to network with dental professionals in your community Work-life balance and flexibility Access to modernized technology to provide optimal oral care to patients Responsibilities: Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments Manage potential cancellations and overcome objections to motivate the patient to keep the appointment Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner Effectively manage the recall system and accurately maintain the patient database Process referral letters and other patient correspondence upon receipt from the provider Manage and file all patient records and charts Demonstrate active listening and empathy to patients using effective communication skills About You: Minimum 1 year of Administrator experience Clinical background considered an asset Experience with Dental software Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

What you’ll do

The Dental Administrator is responsible for optimizing the appointment schedule and managing patient inquiries to ensure a positive experience. They also handle billing, insurance claims, and the maintenance of patient records and charts.

Requirements

Candidates must have at least one year of administrative experience and proficiency with dental software. A clinical background is considered an asset, and applicants must be legally eligible to work in Canada.

Benefits

• RRSP matching program
• Competitive compensation
• Corporate gym membership program
• Home and auto insurance discounts
• Entertainment and product discounts
• Employee and Family Assistance Program
• Career development
• Continuing education
• Social and CE events

Listed skills

• Appointment Scheduling · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental administration
• Appointment scheduling
• Patient communication
• Billing
• Insurance claims processing
• Recall system management
• Database maintenance
• Active listening
• Empathy
• Dental software
• Overcoming Objections
• Oral Care
• Effective Communication
• Active Listening
• Dental Informatics
• Discounts And Allowances

Job areas

• Healthcare
• Administrative
• Customer Service & Support
• Dental Administrator
• Healthcare Administrator (General)
• Health Service Managers
• Medical and Health Services Managers

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