Dental Administrator - Warmstone Family Dentistry

Job summary

Get to Know Us: Warmstone Family Dentistry is a patient-focused practice located in Stittsville, Ontario, dedicated to delivering personalized, high-quality dental care for patients of all ages. Our team is committed to helping every patient achieve their oral health goals through comprehensive treatment planning and a full range of preventive, restorative, and cosmetic services. At Warmstone, we pride ourselves on creating a comfortable and welcoming environment where patients feel supported and at ease. With a focus on convenience and innovation, we offer modern dental technology, flexible…

Job details

Get to Know Us: Warmstone Family Dentistry is a patient-focused practice located in Stittsville, Ontario, dedicated to delivering personalized, high-quality dental care for patients of all ages. Our team is committed to helping every patient achieve their oral health goals through comprehensive treatment planning and a full range of preventive, restorative, and cosmetic services. At Warmstone, we pride ourselves on creating a comfortable and welcoming environment where patients feel supported and at ease. With a focus on convenience and innovation, we offer modern dental technology, flexible scheduling options—including family appointments and a commitment to minimizing wait times. Our mission is to change the way people experience dentistry by delivering exceptional care through an experienced and compassionate team. We strive to make a meaningful impact on our patients’ lives while fostering a positive and collaborative workplace environment for our team members. Schedule: Full time Monday to Friday 6:30am - 2:30pm, 8:00am - 4:00pm, 10:00am - 6:00pm and 12:30pm - 8:30pm alternating What Sets Us Apart: Grow Without Limits: We’ll match your ambition, curiosity and drive to be your best with award-winning education, hands-on experience, real recognition and proven pathways that grow your expertise on your terms Brilliant Rewards: Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program Build Your Career with Us: Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth Culture & Flexibility: Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth The wage for this Dental Administrator position is $23-$29/hour depending on skills, experience, and location. Please note that this is a replacement job opening. Your Role: Welcome and assist patients upon arrival, creating a warm and positive first impression Optimize the daily appointment schedule to ensure full utilization with minimal gaps Effectively manage the recall system and maintain accurate, up-to-date patient records Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts Proactively manage potential cancellations and address objections to encourage patients to keep their appointments Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner About You: Minimum 1 year of Dental Administration experience is required Experience with dental software programs is required Clinical background is considered an asset Application Information: Candidates must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve. While we thank all applicants for their interest, only those selected for further consideration will be contacted. Applicants who require accommodation during the application or hiring process are encouraged to contact our Recruitment Team; all requests will be reviewed and addressed on a case-by-case basis. Our purpose is to provide the best care for our patients. We empower our people and our practices with resources and technology to deliver exceptional care and patient outcomes. We are the future of dentistry: a network-driven, entrepreneurial approach with the knowledge, scale and cutting-edge technology to transform healthcare in Canada.

What you’ll do

Manage the daily appointment schedule, patient records, and incoming inquiries to ensure efficient practice operations. Handle patient billing, insurance claims, and provide a welcoming first impression for all visitors.

Requirements

Requires a minimum of one year of experience in dental administration and proficiency with dental software programs. A clinical background is considered an asset, and candidates must be legally authorized to work in Canada.

Benefits

• Annual reviews
• RRSP matching
• Gym discounts
• Insurance savings
• Entertainment deals
• Employee and Family Assistance Program
• Continuing education

Listed skills

• Dedicated · Preferred
• Software · Preferred
• Preventive · Preferred
• Health · Preferred
• Planning · Preferred
• Process · Preferred
• Development · Preferred
• future · Preferred
• Billing · Preferred
• scheduling · Preferred
• positive · Preferred
• Flexible · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dental Administration
• Appointment Scheduling
• Patient Records Management
• Dental Software
• Patient Billing
• Insurance Claims Processing
• Recall System Management
• Customer Service
• Referral Processing

More jobs from Dentalcorp