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Assistant Sales Manager - Destination Toyota Burnaby

  • Burnaby, BC
  • On-site
  • Posted Oct 1, 2026
  • 1 position

$90,000–$130,000 / year

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Employment type
Full-time
Experience level
Mid-level · 2+ years
Posting language
English
Working hours
40 hours per week

Job summary

The Assistant Sales Manager will oversee the guest purchasing experience and manage lead pipelines using CRM tools. They are responsible for driving dealership traffic, promoting new business, and maintaining high customer experience standards.

Job details

Recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for 2024, Destination Toyota Burnaby is looking for an Assistant Sales Manager who is looking to take the next step with their career! This is an excellent opportunity for a highly adaptable person looking for a multifaceted and fast-paced environment within a growing automotive company. What we can provide for you: Competitive compensation rates! Group health benefits program: extended dental & health, vision care, massage therapy, etc. Comprehensive training and professional development program. An environment that is friendly, respectful, collaborative and ultimately supports your success. Career advancement opportunities! What You’ll Be Doing: Provide a concierge approach to the guest purchasing experience – warm, inviting, engaged. Present purchase options to guests. Monitor and manage all Guest Advisor lead pipelines using Dealer Socket CRM tools. Perform daily manager follow-up phone calls. Drive traffic into the dealership by scheduling appointments with in-house Guest Advisors. Promote new business and contribute to company’s customer base and referral network. Maintain focus on the customer experience and actively pursue high CXI results. Develop expert knowledge of our products and accessories. Full training will be provided. What we need from you: Previous client support experience is required. Demonstrated aptitude for building client relationships and creating business opportunities. Passion for customer service. You enjoy talking with them, identifying their needs, ensuring a positive customer experience. Excellent verbal and written communication skills. English fluency is required, ability to speak 2nd language (Mandarin/Cantonese) is an asset. Driven to succeed, self-starter, with a strong work ethic. Coachable and open to continuous learning and development. Effective negotiator and possess a great deal of professionalism. Strong computer skills (including MS Office suite proficiency). Valid VSA License preferred but not mandatory. Valid BC Driver’s License, with a clean driver’s abstract If this sounds like you, submit your resume today. Destination Auto Group is committed to employment equity and to build a diverse and inclusive workplace. We welcome and encourage applications from all backgrounds, identities and abilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. Please feel free to reach out to us.

What you’ll do

The Assistant Sales Manager will oversee the guest purchasing experience and manage lead pipelines using CRM tools. They are responsible for driving dealership traffic, promoting new business, and maintaining high customer experience standards.

Requirements

Candidates must have previous client support experience and strong communication skills, with English fluency required. A valid BC Driver’s License is mandatory, and a VSA License is preferred.

Benefits

  • Competitive compensation
  • Group health benefits program
  • Extended dental and health
  • Vision care
  • Massage therapy
  • Comprehensive training
  • Professional development program

Listed skills

  • Customer service · Preferred
  • Negotiation · Preferred
  • Communication Skills · Preferred
  • Relationship Building · Preferred
  • CRM Tools · Preferred
  • Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Client support
  • Customer service
  • Sales management
  • Lead pipeline management
  • CRM tools
  • Communication skills
  • Negotiation
  • Computer skills
  • MS Office suite
  • Relationship building
  • Business development
  • Employment Equity
  • Continuous Development
  • Self-Starter
  • Workplace Inclusivity
  • Pipelines
  • Professionalism
  • Strong Work Ethic
  • Valid Driver's License
  • Customer Relationship Management
  • Service Innovation
  • Cantonese Chinese
  • Mandarin Chinese
  • Customer Service
  • Communication
  • Computer Literacy
  • Customer Relationship Building
  • English Language
  • Optometry
  • Microsoft Office
  • Purchasing
  • Sales Management
  • Setting Appointments

Job areas

  • Sales
  • Management & Leadership
  • Customer Service & Support
  • Retail
  • Assistant Sales Manager
  • Assistant Retail Store Manager
  • Shop Supervisors
  • First-Line Supervisors of Retail Sales Workers

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