Service Greeter/Porter - Destination Toyota Burnaby

Job summary

The Service Greeter/Porter is responsible for welcoming customers to the service department and performing initial vehicle assessments. They also manage vehicle movement within the lot, maintain department cleanliness, and assist with basic vehicle check-in procedures.

Job details

Toyota Canada winners for Operational Excellence 10 out of 11 years, recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates for 2024, Destination Toyota Burnaby is looking for a Service Greeter/Porter who is looking to take the next step within their career! What we can provide you: Competitive and above the market compensation rates! Full group health benefits program: extended dental & health, vision care, massage therapy, etc. Comprehensive training and professional development program. An environment that is friendly, respectful, collaborative and ultimately supports your success. Career advancement opportunities! What you’ll be doing: Greeting customers upon arrival to the service department. Perform walk-around inspection and assessment. Confirming basic vehicle information. Directing customers to the appropriate Service Advisor. General cleanliness of Service Drive-through. Direct customers and inquiries to the appropriate departments. Arranging ride share/shuttle rides as necessary. Drive vehicles from the service lane to their proper places in the service parking lot. Install disposable seat covers, floor mats, and I.D tags in all the vehicles taken in for service. General cleanliness and maintenance of department and dealership grounds as required. Perform multiple check in procedures on incoming vehicles. Perform other functions such as battery test, trouble code inspection, tire tread depth, etc. Vacuuming of vehicles and taking through car wash. What we need from you: Be self-motivated, process driven and overall a team player! General knowledge and experience in automotive field. Have excellent verbal, written communication and interpersonal skills. Enjoyconnecting with customers and taking the time to connect with them! Possess exceptional organizational skills and ability to multitask, prioritize and adapt in a fast-paced environment. Be willing to follow policies and procedures as outlined in the operation of the Fixed Operations Department. Possess valid BC Drivers License with a clean driving abstract. If this sounds like you, submit your resume today. Destination Auto Group is committed to employment equity and to build a diverse and inclusive workplace. We welcome and encourage applications from all backgrounds, identities and abilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. Please feel free to reach out to us.

What you’ll do

The Service Greeter/Porter is responsible for welcoming customers to the service department and performing initial vehicle assessments. They also manage vehicle movement within the lot, maintain department cleanliness, and assist with basic vehicle check-in procedures.

Requirements

Candidates must possess a valid BC driver's license with a clean driving abstract and have general knowledge of the automotive field. Strong communication, organizational, and interpersonal skills are required to succeed in this fast-paced environment.

Benefits

• Health insurance
• Dental care
• Vision care
• Massage therapy
• Professional development program

Listed skills

• Time management · Preferred
• Customer service · Preferred
• interpersonal skills · Preferred
• Attention to detail · Preferred
• Vehicle Inspection · Preferred
• Communication · Preferred
• Multitasking · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Automotive maintenance
• Vehicle inspection
• Multitasking
• Communication
• Organizational skills
• Interpersonal skills
• Time management
• Driving
• Attention to detail
• Employment Equity
• Workplace Inclusivity
• Organizational Skills
• Valid Driver's License
• Self-Motivation
• Service Innovation
• Cleanliness
• Optometry
• Interpersonal Communications
• Operational Excellence
• Operations
• Process Driven Development
• Writing
• Greeting Customers
• Code Inspection

Job areas

• Customer Service & Support
• Transportation
• Retail
• Service Greeter
• Valet / Parking Lot Attendant
• Car, Taxi and Van Drivers
• Parking Attendants

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