Vehicle Acquisition Specialist - CarSimple

Job summary

The Vehicle Acquisition Specialist is responsible for sourcing used vehicles through online platforms and customer outreach to generate leads. They will also conduct professional vehicle appraisals and manage the end-to-end customer appointment process.

Job details

CarSimple is a technology-first online retailer of used cars that provides a seamless, fully digitalized and automated B2C process for car buying and selling. CarSimple seeks to fulfill the promise of ease and convenience of a fully digital customer retail experience by leveraging 35+ years of dealership operational excellence. CarSimple is proudly apart of Destination Auto Group, which is recognized as the 2019 and 2022 Canadian Automotive Dealers Association (CADA) Laureate Award Winner for Business Innovation and one of Canada’s Best Employers for Recent Graduates of 2024. CarSimple is looking for a Vehicle Acquisition Specialist, who is looking to take the next step within their career! What we can provide for you: Comprehensive internal sales foundation training program. A competitive compensation plan! Enhanced group health benefits program. An environment that is friendly, respectful, collaborative and ultimately supports your success! Employee recognition, celebration and company culture events. Long term and accelerated career opportunities! What you’ll be doing: Calling customers to bring them in to purchase their used vehicle. Management will provide training and call list as well as other resource to generate leads. Operate in a professional and ethical manner with the highest regard to exemplary customer service. To have up-to-date product knowledge of all vehicle makes and models including competitive brands. Appraise vehicles using state-of-the-art software. Set up appointments with guests to do in-person/on site appraisals. Source vehicles from online advertisements. Respond to electronic leads, phone calls, and customer walk-in inquiries. What we need from you: The ability to welcome our guests to the dealership as if it were your own home! Prior automotive experience is preferred. Ability to follow policies and procedures. You are socially focused and cherish building and maintaining relationships. Proficient on Facebook Marketplace, Craigslist and other online buy & sell platforms. Ability to qualify for a VSA license and/or already have one. Can operate independently in a fast-paced environment while ensuring quality is best-in-class! Valid driver’s License with a clean driving abstract. If this sounds like you, submit your resume to our human resources team today. CarSimple is a member of the Destination Auto Group of companies and is an equal opportunity employer.

What you’ll do

The Vehicle Acquisition Specialist is responsible for sourcing used vehicles through online platforms and customer outreach to generate leads. They will also conduct professional vehicle appraisals and manage the end-to-end customer appointment process.

Requirements

Candidates should have strong interpersonal skills and proficiency with online buy and sell platforms like Facebook Marketplace and Craigslist. A valid driver's license with a clean abstract and the ability to qualify for a VSA license are required.

Benefits

• Comprehensive internal sales foundation training program • Competitive compensation plan • Enhanced group health benefits program • Employee recognition • Company culture events

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Customer service
• Vehicle appraisal
• Lead generation
• Product knowledge
• Relationship building
• Facebook Marketplace
• Craigslist
• Communication
• Negotiation

Job areas

• Sales
• Retail
• Customer Service & Support
• Transportation