Oluwaseun Adetayo

Experienced AV Technician with expertise in live sound reinforcement, audiovisual system setup, live streaming, video production, and multimedia post-production. Proficient in configuring, operating, and troubleshooting AV equipment for live and remote events, ensuring seamless production and minimal downtime. Reliable, adaptable, and detail-oriented, with strong technical problem-solving skills and a commitment to delivering high-quality event experiences.

• Attention to detail
• Customer service
• English
• Leadership
• Microsoft Office
• Problem solving
• Teamwork

1. TECHNICAL ADVISOR

   CONCENTRIX

   Mar 2024 to Mar 2025

   HAMILTON, ON.

   • Provided technical support and guidance for Nissan and Infiniti customers, resolving product and service inquiries efficiently. • Investigated and resolved complex customer concerns by coordinating with dealerships, vendors, and internal support teams to ensure timely resolutions. • Escalated technical issues through appropriate channels while maintaining clear communication with stakeholders throughout the resolution process. • Documented case details, troubleshooting steps, and resolutions using Salesforce CRM to ensure accurate case management and regulatory compliance

2. AUDIO VISUAL TECH.

   RCCG, House of David

   Dec 2023 to Present

   MILTON ON.

   • Operate audiovisual equipment for live production • Broadcast Technology – Live Streaming • Hardware and Software Installation and Troubleshooting • Screen Displays for audience • Maintains proper inventory of equipment and production gears • Trained new and existing members of crew • Direct Event Production

3. HEAD, TECHNICAL AND MEDIA

   Word Assembly

   Feb 2013 to Oct 2023

   • Managed facility installations and utilities. • Lead Live Sound Engineer • Handled projections on screens and projectors. • Carried out basic repairs and maintenance of Technical and Media Equipment. • Performed troubleshooting of software and hardware issues in a timely manner. • Offered technical assistance to clients to facilitate seamless installations and updates. • Maintained and operated audio and visual equipment for live events. • Production Lighting • Content Creation for Social Media • Social Media Admin.

4. DIRECTOR OF ARTS/CREATIVE DIRECTOR

   FADETOLS MEDIA

   Jan 2012 to Jan 2023

   • Lead Photographer/Videographer • Videoconferencing – Zoom, Microsoft Teams, Blue Jeans, Google Meet etc. • Broadcast Tech – OBS, Vmix, YouTube, Facebook etc. • Design production templates • Oversee production and production crew • Lead Trainer for Crew and Clients • Installation and Maintenance of AV Gears – Cameras, Lights, Sound System, Projectors and Screens etc. • Maintained and exceeded performance and quality standards, meeting customer support objectives. • Logistics Coordination • Project Management and Conceptualization • Client sourcing • Attending business meetings, cross selling, deals closure

1. Federal Polytechnic Ado-Ekiti

   Higher National Diploma, Electrical Electronics Engineering

   2005

2. Osun State College of Technology

   Ordinary National Diploma, Electrical Electronic Engineering

   2002

• Media Technology Basics

• Live Sound and Acoustics

• Emergency and Disaster Response

• Disaster Risk Reduction

• Introduction to Microsoft 365 for IT Pros

• IT Help Desk

• Introduction to Monitoring and Evaluation

• EnglishNative