Application Support Analyst
Provide L2 production support for eFX trading applications, monitoring workflows and resolving incidents within SLAs. Collaborate with Front Office and technical teams to support application releases and maintain system documentation.
- On-site
- Mississauga, ON
- Posted Aug 26, 2026
- Apply by Sep 25, 2026
- 1 position
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Job summary
eFX Application Support Analyst We are looking for an eFX Application Support Analyst to support critical FX trading applications in a global production environment. Key Responsibilities: Provide L2 Production/Application Support for eFX trading applications. Monitor trading workflows, pricing feeds, and application performance. Troubleshoot production incidents, perform RCA, and resolve issues within SLAs. Support trade lifecycle, pricing, market data, and downstream/upstream systems. Work closely with Front Office, Development, Quant, Market Data, and Business teams. Support application releases, UAT, regression testing, and production deployments. Perform log analysis, data validation, reconciliation, and production monitoring. Maintain support documentation and incident/problem management records. Required Skills: Strong Production/Application Support experience. Unix/Linux and SQL. Experience with application monitoring, troubleshooting, and incident management. Strong communication and stakeholder-management skills. Experience supporting business-critical applications in a fast-paced environment. Preferred: FX / eFX / Capital Markets / Trading experience. Front Office application support. Market Data, Pricing, Trade Lifecycle, or STP experience.
What you’ll do
Provide L2 production support for eFX trading applications, monitoring workflows and resolving incidents within SLAs. Collaborate with Front Office and technical teams to support application releases and maintain system documentation.
Requirements
Requires strong experience in application support with proficiency in Unix/Linux and SQL. Preference is given to candidates with experience in Capital Markets, specifically FX trading and trade lifecycles.
Listed skills
- SQLPreferred
- LinuxPreferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Production Support
- Application Support
- Unix
- Linux
- SQL
- Incident Management
- Stakeholder Management
- Log Analysis
- Data Validation
- Reconciliation
- UAT
- Regression Testing
- FX Trading
- Market Data
- Trade Lifecycle
- STP
Job areas
- Technology
- Finance & Accounting
- Customer Service & Support
- Software
- Data & Analytics
Additional details
- Minimum experience
- 5+ years
- Apply by
- Sep 25, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
- Application method
- Direct apply is available