Dispatcher

Job summary

The Dispatcher manages shipping and receiving operations, including coordinating inbound and outbound trucks and finalizing documentation. They also supervise yard staff, maintain inventory systems, and ensure compliance with safety and operational policies.

Job details

Dick’s Lumber in Edmonton is looking for an organized, detail oriented, team player to join our team as a Dispatcher. This position requires that the Dispatcher work inside the Shipping department. ACCOUNTABILITIES: * Performs shipping duties as required for inbound and outbound trucks while dealing with deliveries and stock transfers. * Dispatch running staff to customer service calls in the yard, warehouse and finishing area. * Performs receiving administrative and clerical duties and inventory preparation as required and completes all required documentation in an accurate and timely manner. * Matches picking slips to all sales orders and finalizes the shipping documentation, confirms and changes tally quantity when necessary. * Ensures that the yard is ready, and orders are prepared for the next business day. * Supervises yard staff and ensures that yard policies are being adhered to. * Performs closing duties, including securing the yard and store. * Maintains perpetual inventory system. * Greet customers in a courteous and professional manner. * Ensures compliance of operational and safety policies and procedures at all times. * Other job-related duties as assigned. QUALIFICATIONS: * A minimum of one (1) year experience in a similar role. * Computer skills relevant to a fast-paced shipping environment with strong knowledge of computerized inventory systems. * Professional, courteous and punctual with a focus on customer service. * Must have a positive attitude and be a team player. * Detail oriented with strong organizational skills. * Ability to perform at a high level in a fast paced, demanding work environment. * Fluent in English (spoken and written) with excellent listening, communication and interpersonal skills. * Ability to multi-task, prioritize and work efficiently with minimal supervision while meeting deadlines in a busy Shipping department * Experience and knowledge in this or a related industry is an asset. WORKING CONDITION: * Moderate exposure to personal risk; safety boots are required. * Busy, high volume environment. We offer a comprehensive benefits package that includes health and dental coverage, a company pension plan, and paid time off. Our program is designed to support employee well-being and provide long-term security.

What you’ll do

The Dispatcher manages shipping and receiving operations, including coordinating inbound and outbound trucks and finalizing documentation. They also supervise yard staff, maintain inventory systems, and ensure compliance with safety and operational policies.

Requirements

Candidates must have at least one year of experience in a similar role and strong proficiency with computerized inventory systems. Excellent communication skills, a professional attitude, and the ability to work in a fast-paced environment are required.

Benefits

• Health coverage • Dental coverage • Company pension plan • Paid time off

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Dispatching
• Inventory management
• Shipping and receiving
• Supervision
• Customer service
• Computerized inventory systems
• Organizational skills
• Multi-tasking
• Communication
• Interpersonal skills
• Time management
• Safety compliance
• Professionalism
• Productivity Improvement
• Organizational Skills
• Ability To Meet Deadlines
• Time Off Management
• Positivity
• Clerical Works
• Customer Service
• Computer Literacy
• English Language
• Sales
• Warehousing
• Interpersonal Communications
• Inventory Management System
• Multitasking
• Perpetual Inventory
• Prioritization
• Greeting Customers
• Detail Oriented

Job areas

• Logistics
• Retail
• Administrative
• Customer Service & Support
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance