COMMIS AUX PIÈCES | PARTS ADVISOR

Job summary

Advise customers and sell automotive parts at the counter, by phone, and to the repair shop, including processing invoices and notifying customers when ordered parts arrive. Manage inventory and parts storage, prepare shipments with required documents, maintain the workplace and equipment, and inspect returned items for customer credit.

Job details

Qui est le Groupe Dilawri ? Fondé en 1985 et établi au Québec depuis 2015, le Groupe Dilawri continue de s’appuyer sur une histoire d’excellence en tant que plus grand groupe automobile du Canada. Pourquoi travailler avec nous et ce que nous offrons? Rémunération hebdomadaire; Équipe stable, dynamique et dévouée; Fonds de pension après 1 an; Excellente assurance collective comprenant une assurance dentaire, médicale, assurance-vie, assurance voyage et une assurance maladie complémentaire. Formation fournie et continue; Des opportunités d'avancement de carrière et promotions internes; Des rabais employés intéressants; Plusieurs activités sociales au cours de l’année (5@7, Party de Noël, Dîner BBQ, etc.) Responsabilités Principales Assister et conseiller les clients en faisant la promotion d’articles en solde et de nouveaux produits; Effectuer la vente de pièces au comptoir, par téléphone, ou à l’atelier de réparation; Remettre aux clients les pièces recueillies dans l’entrepôt, et effectuer la facturation; Contacter les clients lors de la réception de pièces qui ont été commandées; Placer les articles dans l’inventaire/stock; Maintenir les pièces aux endroits appropriés; Préparer les articles pour la livraison en assurant de joindre tous les documents nécessaires; Effectuer l’entretien sur les lieux du travail et s’assurer de la bonne condition des équipements; Vérifier les articles retournés en crédit aux clients. Qualifications Et Compétences Requises Un minimum d'un an d'expérience comme commis aux pièces; Avoir de l’entregent, posséder un excellent service à la clientèle; Excellentes compétences en matière de planification et d’organisation du travail; Capacité à travailler sous pression; Avoir de la facilité et de l’intérêt à travailler en équipe. Le genre masculin n’est utilisé qu’afin d’alléger le texte. Who is the Dilawri Group? Founded in 1985 and established in Quebec since 2015, the Dilawri Group continues to build on a history of excellence as Canada's largest automotive group. Why work with us and what we offer? Weekly salary; Stable, dynamic and dedicated team Pension funds after 1 year; Excellent group insurance including dental, medical, life, travel and extended health. Ongoing training provided; Opportunities for career advancement and internal promotion; Attractive employee discounts; Many social activities throughout the year (5@7, Christmas Party, BBQ Dinner, etc.) Main Responsibilities Assist and advise customers by promoting the items on sale and new products; Perform parts sales at the counter, by telephone or at the repair shop; Give to customers the parts collected in the warehouse and perform the billing; Contact customers upon the reception of ordered parts; Place items in stock; Maintain parts in proper locations; Prepare the goods for shipping by ensuring attachment of necessary documents; Perform maintenance of the premises and ensure the good condition of the equipment; Check the items returned for credit to customers. Required Qualifications And Skills A minimum of 2 years of experience as a parts clerk; Have good interpersonal skills and provide excellent customer service; Excellent planning and organizational skills; Ability to work under pressure; Ease and interest in working as part of a team.

What you’ll do

Advise customers and sell automotive parts at the counter, by phone, and to the repair shop, including processing invoices and notifying customers when ordered parts arrive. Manage inventory and parts storage, prepare shipments with required documents, maintain the workplace and equipment, and inspect returned items for customer credit.

Requirements

The posting requires at least one year of experience as a parts clerk in the French description, while the English description specifies at least two years. Candidates should have strong interpersonal and customer service skills, excellent planning and organizational abilities, the ability to work under pressure, and an interest in teamwork.

Benefits

• Pension Plan After One Year
• Dental Insurance
• Medical Insurance
• Life Insurance
• Travel Insurance
• Extended Health Insurance
• Ongoing Training
• Career Advancement Opportunities
• Internal Promotions
• Employee Discounts
• Social Activities

Listed skills

• Customer service · Preferred
• invoicing · Preferred
• Inventory management · Preferred
• Planning · Preferred
• Organization · Preferred
• working under pressure. · Preferred
• Teamwork · Preferred
• interpersonal skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Parts Sales
• Customer Service
• Product Promotion
• Telephone Sales
• Invoicing
• Inventory Management
• Parts Organization
• Shipping Preparation
• Workplace Maintenance
• Equipment Maintenance
• Planning
• Organization
• Working Under Pressure
• Teamwork
• Interpersonal Skills

Job areas

• Sales
• Customer Service & Support
• Logistics
• Retail

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