Receptionist

Job summary

The receptionist manages telephone communications and welcomes customers visiting the dealership showroom. They are also responsible for vehicle licensing, administration, and assisting with dealer trade documentation.

Job details

Join Canada’s Largest Automotive Group If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed. Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC. With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the Discover how you can build your career with . Dilawri Group is now actively searching for a Receptionist to join the team at 401 Dixie Volkswagen. Pay Rate: $17.60/hour Responsibilities Telephone communications and reception Welcome customers visiting the Dealership showroom and inquire as to the purpose of their visit Vehicle licensing and administration Participate in dealer trade; prepare information for pick-up and collect receipts/payments Participate in administrative tasks Qualifications Demonstrated excellent telephone demeanor and ability to accurately record messages and information Excellent oral and written communication skills Demonstrated pleasant, friendly manner Organizational ability and attention to detail Ability to take ownership of problems with a positive attitude and bring them to completion Ability to remain calm and focused under all circumstances to deliver exceptional service to customers Ability to work in a team environment to achieve common goals Two (2) years of reception experience, or equivalent Dealership experience preferred One-Eighty or customer relationship management system experience preferred Must be available Monday to Friday with Saturday shifts as needed Licensing experience required If you are searching for an opportunity to grow your career while adding value to our team, then this role is for you. We invite you to submit your resume, in confidence, for our review and consideration. About Us In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include: Discounted employee vehicle purchase program Job-specific coaching & training programs Comprehensive health & dental plans Employee wellness & assistance programs Employee social events Build your career with a team that is driven by excellence, integrity and innovation. Discover Dilawri. Dilawri Group of Companies is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

What you’ll do

The receptionist manages telephone communications and welcomes customers visiting the dealership showroom. They are also responsible for vehicle licensing, administration, and assisting with dealer trade documentation.

Requirements

Candidates should have at least two years of reception experience and a professional telephone demeanor. Experience with dealership operations, licensing, and CRM systems like One-Eighty is preferred.

Benefits

• Discounted Employee Vehicle Purchase Program • Job-specific Coaching & Training Programs • Comprehensive Health & Dental Plans • Employee Wellness & Assistance Programs • Employee Social Events

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• written communication · Preferred
• Problem solving · Preferred
• Organization · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Telephone Communications
• Customer Service
• Vehicle Licensing
• Administration
• Oral Communication
• Written Communication
• Organization
• Attention To Detail
• Problem Solving
• Teamwork
• CRM Software
• One-Eighty

Job areas

• Administrative
• Customer Service & Support
• Transportation
• Retail