Seasonal Brand Ambassador (Part time, Sherway Gardens)

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. About the job As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise. Job Responsibilities** * Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values. * Actively engage with customers, providing personalized consultations and an immersive brand experience. * Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions. * Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques. * Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines. * Assist with inventory management, including receiving, stocking, and organizing products. * Process sales transactions accurately and efficiently using POS systems. * Gather customer feedback and market insights, communicating them effectively to management. * Participate in special events, promotions, and training sessions as required. * Build and maintain strong customer relationships to foster brand loyalty. * Any other tasks as assigned from time to time by any manager Job Qualifications** * Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods. * Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele. * A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic. * Strong sales acumen and a results-oriented mindset. * Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands. * Excellent presentation and grooming standards, reflecting the luxury nature of the brand. * Proficiency in English; additional language skills are a plus. * High school diploma or equivalent; a college degree is preferred. * Ability to stand for extended periods and lift up to 20 pounds. Diptyque is committed to diversity in all its forms and considers each application carefully.

The Brand Ambassador acts as the face of Diptyque, engaging customers through personalized consultations and storytelling to drive sales. Responsibilities include maintaining visual merchandising standards, managing inventory, and processing transactions via POS systems.

Candidates should have proven experience in luxury retail or customer service, particularly within the beauty or fragrance sectors. A high school diploma is required, while a college degree is preferred, along with the ability to work flexible retail hours.

• Customer servicePreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Luxury Retail Sales
• Customer Service
• Interpersonal Communication
• Visual Merchandising
• Inventory Management
• POS Systems
• Upselling
• Cross-selling
• Product Knowledge
• Client Relationship Management

• Retail
• Sales
• Customer Service & Support
• Marketing

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 20, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Not Applicable