DM

Disability Management Institute

Verified Job Source

When health events happen, we use the most effective strategies to restore employees' health and keep businesses working

Surrey, BC

Insurance
51–200 people

About

At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams. Since 2002, our experienced team of dedicated professionals have combined deep expertise with genuine care to create partnerships that benefit employees, employers, and stakeholders alike. No matter your location, industry, or needs, DMI has the experience and dedication you need. We provide immediate and professional service and help you manage claims to get back to a healthy, productive workplace as quickly and efficiently as possible. By handling disability claims from start to finish, 91% of our direct clients have received savings that exceeded the cost of our services. Our specialties: • Stay At Work Services • Claim Review Services for Self-Insured Plans • Early Intervention Programs • WCB Claims Management Services • Adjudication on Disability and Specialty Group Insurance Claims • Rehabilitation and Assessment Services Call our Sales Team at 1-866-963-9995 to discover how you can save on our services too or visit: www.disabilityinstitute.com/ for more information. Interested in joining our team? We put your well-being front and center. With flexible work options including remote and hybrid schedules, a guaranteed minimum of three weeks’ vacation, group benefits, wellness initiatives, and our much-loved Happy Fridays (26 extra long weekends a year!), we help you balance life and work on your terms. We’re passionate about growth offering clear career paths, personalized learning, and leadership committed to investing in your development. Our culture thrives on connection, collaboration, and respect. Open communication, team bonding, and a spirit of appreciation create an environment where you feel supported, valued, and empowered to bring your authentic self to work every day.

Open positions

Intake Coordinator (6-Month Contract)

Hybrid · Surrey

The Intake Coordinator provides administrative support by reviewing application forms for accuracy and managing client file setups. They are responsible for monitoring communication channels, maintaining documentation, and ensuring data entry compliance within the disability management system.

Office Coordinator (12-Month Contract)

Hybrid · Surrey

Coordinate daily office operations, including visitor reception, facilities bookings and requests, phone inquiries, mail and courier services, supplies, invoices, vendors, and travel. Support staff events, internal communications, feedback tracking, and a clean, welcoming office while providing professional service to internal and external contacts.

Early Intervention Specialist

Remote · Canada

Review cases, gather employee and employer information, assess medical documentation, and manage plans that support recovery and safe, timely return to work. Coordinate accommodations, rehabilitation referrals, disability benefit applications, stakeholder communications, and case documentation while managing a portfolio to quality standards.

STD Case Manager (12-Month Contract)

Remote · Canada

The Case Manager will adjudicate short-term disability claims by establishing eligibility, calculating benefits, and obtaining necessary medical evidence. They will also maintain professional communication with claimants, employers, and medical providers to ensure timely and accurate claim processing.

Bilingual STD Case Manager

Remote · Canada

The Case Manager is responsible for adjudicating short-term disability claims by establishing eligibility, calculating benefits, and obtaining necessary medical evidence. They must also maintain professional communication with claimants, employers, and medical providers in both English and French to ensure timely claim processing.