Never stop learning. The learning platform that's hyper-flexible, ROI-proven, AI-first, and learner-loved.
Toronto, Ontario
Docebo is the AI learning platform for training employees, customers, and partners from one place. Built for enterprise scale and flexibility, organizations can create content in minutes, seamlessly connect to existing systems, and prove ROI with powerful reporting. More than 3,900 organizations trust Docebo to make learning their competitive advantage. Learn more at docebo.com. Docebo has offices in Canada (Toronto, Ottawa), the US (Athens, Atlanta), Italy (Biassono, Lombardy), London, Paris, Munich, and Dubai. Imprint: https://www.docebo.com/company/imprint/
Hybrid · Toronto
The Senior Site Reliability Engineer will lead high-severity incident responses and manage the underlying infrastructure to ensure platform scalability and resilience. They will also mentor team members, refine observability metrics, and drive improvements in reliability practices across the engineering organization.
Hybrid · Toronto
You will own the full lifecycle of product features from ideation and development to shipping and iteration based on user data. You will also lead front-end architecture while collaborating with cross-functional teams to deliver scalable, AI-enhanced software solutions.
Hybrid · Toronto
The Premium Support Advisor serves as the primary technical contact for VIP clients, managing complex issues and ensuring high satisfaction. They collaborate with cross-functional teams to resolve escalations and provide actionable product feedback to internal stakeholders.
Hybrid · Toronto
Lead complex, cross-functional product initiatives and define architectural patterns to improve scalability and reliability. Partner with product and design leaders to shape roadmaps and institutionalize AI-assisted development practices.
Hybrid · Toronto
The Legal Counsel will orchestrate the end-to-end negotiation lifecycle for global client agreements, including MSAs, SLAs, and AI-specific terms. They will act as a trusted business partner to Sales, Finance, and other departments to close complex tech transactions while safeguarding company interests.
Hybrid · Toronto
Act as a strategic partner to the Revenue organization to drive organizational design, headcount governance, and workforce planning. Coach senior leaders and manage the talent cycle, including performance calibration and complex employee relations.
Hybrid · Toronto
You will partner with strategic enterprise customers to architect and deploy autonomous AI agents that integrate with the Docebo platform. Additionally, you will translate customer insights into scalable platform features and help establish the founding Forward Deployed Engineering team culture.
Hybrid · Toronto
Manage and optimize support platforms and workflows by integrating human and AI workforces. Analyze operational data to provide workforce forecasting, capacity planning, and real-time queue management.
Hybrid · Toronto
Manage and optimize a support ecosystem blending human agents and AI agents using a data-driven approach. Responsibilities include administering support platforms, analyzing operational data for trends, and handling real-time workforce scheduling and capacity planning.
Remote · Canada
Drive net-new enterprise pipeline and expansion revenue through multi-channel programs including ABM, partner marketing, and digital campaigns. Collaborate closely with sales teams to target buying committees and support federal/government sector growth.
Hybrid · Toronto
Manage the end-to-end Deal Desk workflow in North America to ensure commercially sound and compliant deal execution. Act as a strategic partner to Sales and Finance to architect complex pricing proposals and resolve non-standard contract terms.
Hybrid · Toronto
The role focuses on owning the AI operations layer of the marketing organization by building agentic workflows and centralizing tool governance. You will design AI-powered lead nurture systems and create internal documentation to enable the broader marketing team to adopt AI tools.
Hybrid · Toronto
The Product Manager will lead product initiatives for healthcare and regulated industries, managing the end-to-end program lifecycle to enhance the platform. This includes ensuring compliance with regulatory frameworks and collaborating with cross-functional teams to drive product enhancements.
Hybrid · Toronto
Manage the onboarding and service engagement phases for multiple SMB customers to ensure successful platform implementation. Coordinate between Help Desk Specialists and Customer Account Managers while documenting success criteria and monitoring implementation schedules.
Hybrid · Toronto
Lead the product roadmap and compliance initiatives for healthcare and regulated industries to drive global revenue growth. Orchestrate end-to-end program lifecycles, ensuring the platform meets strict regulatory frameworks while collaborating with Engineering, Legal, and Security teams.
Hybrid · Toronto
As a Senior HR Business Partner, you will partner with senior leaders to develop people strategies that align with business goals. You will also coach managers to enhance leadership effectiveness and drive a high-performing culture.
Hybrid · Toronto
The Enablement Lead is responsible for designing and executing the onboarding and continuous training programs for global BDR and SDR teams. This includes creating sales playbooks, conducting workshops, and collaborating with Product Marketing to translate technical updates into actionable sales content.
Hybrid · Toronto
Lead and develop a high-performing SRE team to ensure the operational health, scalability, and resilience of the Docebo platform. Manage incident response, refine engineering workflows, and partner with cross-functional leadership to integrate reliability practices into product delivery.
Hybrid · Toronto
Lead and mentor a high-performing Customer Success team to drive customer satisfaction, retention, and growth. Execute strategic goals and collaborate with Sales, Marketing, and Product teams to optimize the customer ecosystem.
Hybrid · Toronto
Lead the end-to-end product design process for the Creator platform, focusing on intuitive authoring workflows and AI-assisted content creation. Collaborate with Product and Engineering teams to design interactive learning formats and polish core navigation and assessment tools.
