Customer Service Associate I

Job summary

The Customer Service Associate is responsible for managing sales transactions, assisting customers with inquiries, and maintaining store cleanliness. They also handle stock replenishment, merchandise recovery, and unloading trucks to ensure a positive shopping environment.

Job details

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required ship at any time, with or without cause or notice. Part time 10844 170 Street,Edmonton,Alberta T5S 2H7 Operations 40310 Dollar Tree

What you’ll do

The Customer Service Associate is responsible for managing sales transactions, assisting customers with inquiries, and maintaining store cleanliness. They also handle stock replenishment, merchandise recovery, and unloading trucks to ensure a positive shopping environment.

Requirements

Candidates should have previous retail or customer service experience and the ability to lift up to 50 lbs. Strong communication, organizational, and problem-solving skills are required to perform the duties effectively.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Cleaning · Preferred
• Cash handling · Preferred
• Decision Making · Preferred
• Communication Skills · Preferred
• Stock Replenishment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Relationship management
• Organizational skills
• Communication skills
• Problem-solving
• Decision-making
• Cash handling
• Stock replenishment
• Merchandising
• Cleaning
• Relationship Management
• Lifting Ability
• Cash Register
• Decision Making
• Cleanliness
• Customer Service
• Communication
• Mopping
• Sales
• Problem Solving
• Operations
• Restaurant Operation
• Loading And Unloading

Job areas

• Retail
• Customer Service & Support
• Customer Service Associate
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives