Customer Service Associate I

Job summary

The associate is responsible for assisting customers, managing sales transactions, and maintaining store cleanliness. They also handle stock replenishment and ensure the store environment remains safe and organized.

Job details

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store well-stocked, and recover merchandise Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable Other duties as assigned* Skills and Experience: High school diploma or equivalent is preferred Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred Ability to follow instructions and interpret operational documents is required Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Excellent customer service and relationship management skills are required Strong organizational and communication skills are required Strong problem-solving and decision-making skills are required The starting pay for this position is $17.60 per hour. At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process. Part time 19 Amy Croft Dr,Windsor,Ontario N9K 1C7 Operations 40225 Dollar Tree

What you’ll do

The associate is responsible for assisting customers, managing sales transactions, and maintaining store cleanliness. They also handle stock replenishment and ensure the store environment remains safe and organized.

Requirements

Candidates should have previous retail or customer service experience and a high school diploma or equivalent. The role requires the physical ability to lift up to 50 lbs and perform tasks like walking, standing, and climbing.

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Cleaning · Preferred
• Cash handling · Preferred
• Decision Making · Preferred
• Physical stamina · Preferred
• Communication Skills · Preferred
• Stock Replenishment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• Sales transactions
• Stock replenishment
• Problem-solving
• Decision-making
• Organizational skills
• Communication skills
• Relationship management
• Cleaning
• Physical stamina
• Relationship Management
• Lifting Ability
• Cash Register
• Decision Making
• Cleanliness
• Customer Service
• Communication
• Mopping
• Sales
• Innovation
• Problem Solving
• Merchandising
• Operations
• Restaurant Operation
• Loading And Unloading

Job areas

• Retail
• Customer Service & Support
• Customer Service Associate
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives