Assistant Team Leader

Job summary

Support the management team with daily store operations, staff oversight, shipment handling, stocking, customer service, and maintaining store safety and cleanliness. Perform cash management, opening and closing, manager-on-duty tasks, and follow up on assigned work.

Job details

The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. Daily Tasks (but not limited to) Assisting the management team in managing store operations and staff. Boxing and unboxing daily shipments. Stocking daily products on shelves. Climbing ladders to reach all areas of the store. Providing good customer service and resolving customer issues. Ensuring store safety and cleanliness standards are maintained. Performing cash management, store opening and closing duties as needed. Following up on assigned tasks. Conducting manager-on-duty tasks: making sure daily breaks, time and attendance are properly tracked and participating in the hiring and performance management process. What Do You Need to Succeed? Approximately one (1) year of relevant experience in the retail industry. At least one (1) year in a supervisory role. Flexible availability (day, evening, weekend). Excellent communication and interpersonal abilities. Demonstrated leadership, organizational, and teamwork skills. Ability to multitask, prioritize, and work in a fast-paced, high-volume environment. Customer service-oriented. Why Join Our Team? Stimulating and diverse working environment. Competitive compensation and benefits package* Company matched pension plan* Tailor-made training and integration program. Opportunity to develop retail and management skills and pursue a career within the company. Applicable to full-time employees only. An employee achieves full-time status after working a minimum of 25 hours per week for sixteen (16) consecutive weeks (with one week grace period below 25 hours). Artificial intelligence is used solely as an evaluation tool to support the recruitment process. It never makes rejection decisions. All final decisions are made by a human recruiter.

What you’ll do

Support the management team with daily store operations, staff oversight, shipment handling, stocking, customer service, and maintaining store safety and cleanliness. Perform cash management, opening and closing, manager-on-duty tasks, and follow up on assigned work.

Requirements

Requires approximately one year of retail experience and at least one year in a supervisory role. Candidates should have flexible availability, strong communication and interpersonal abilities, leadership and organizational skills, and the ability to prioritize and multitask in a fast-paced environment.

Benefits

• Competitive Compensation • Benefits Package • Company-Matched Pension Plan • Training and Integration Program • Career Development Opportunities

Listed skills

• Customer service · Preferred
• Organization · Preferred
• Communication · Preferred
• Multitasking · Preferred
• issue resolution · Preferred
• Retail operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Operations
• Staff Management
• Supervisory Leadership
• Customer Service
• Issue Resolution
• Inventory Stocking
• Shipment Handling
• Cash Management
• Store Opening and Closing
• Safety and Cleanliness
• Time and Attendance Tracking
• Hiring
• Performance Management
• Communication
• Organization
• Multitasking

Job areas

• Retail
• Management & Leadership
• Customer Service & Support
• Human Resources
• Logistics