Donna Hains

Results-driven with over 30 years of experience translating complex technical, legal, and industrial data into clear, high-quality content across a broad range of industries and subject areas. Readily adapt to new terminology, unfamiliar subject matter, different regulatory environments, organizational cultures and audience needs. Highly independent researcher skilled in structural editing, quality control, and original multi-format content development. Ability to work in a fully remote environment.

• adaptability
• Attention to detail
• Technical Documentation
• written communication

1. Publishing Editor

   Orders of the Day

   Jan 2015 to Present

   • Research, write, edit and prepare publication-ready content for a newsletter serving former Members of the Legislative Assembly of British Columbia. • Research historical, political, legislative and contemporary topics and synthesize information from multiple sources. • Adapt complex subject matter for an informed but broad readership. • Evaluate source material for relevance, accuracy, clarity and consistency. • Edit contributed material for structure, flow, tone, grammar and readability. • Develop original articles across a wide range of political, historical, social and public-policy subjects.

2. SENIOR CONSULTANT AND INDEPENDENT CONTENT DEVELOPER

   Independent

   Jan 1992 to Present

   British Columbia and Yukon

   Research, write, edit and develop content and workplace resources for organizations across multiple industries and sectors. • Legislative and regulatory research across multiple Canadian jurisdictions • Research and interpretation of employment, human rights, health and safety and organizational requirements • Evaluation of organizational policies and practices against legislative and operational standards • Research and synthesis of unfamiliar industry and technical subject matter • Development of evidence-based policies, procedures, training content and decision documents • Editing and quality review of complex professional documentation • Conduct in-depth research into legislation, regulations, organizational practices, industry standards, technical information and best practices to establish accurate content foundations. • Research unfamiliar subject matter and synthesize information from multiple sources into clear, logical and practical documents. • Write and edit publication-quality content for different audiences, including employees, managers, executives, educators, regulators and the public. • Adapt language, structure, tone and level of detail according to the purpose, audience and intended use of each document. • Review documents for accuracy, clarity, coherence, consistency, grammar, spelling, punctuation, usability and adherence to requirements. • Translate complex legislative, regulatory and operational information into legal and user-friendly content. • Independently manage research, content development, editing and revision projects from initial requirements through final implementation.

1. University of Victoria

   Permanent Certificate, Education

• Certified Coaching Practitioner

  Certified Coaches Federation

• Certified Practitioner, Myers-Briggs Type Indicator

  Psychometrics

• Registered Professional Recruiter (RPR)

  Institute of Professional Management

• Certified Human Resources Professional (CHRP)

  BCHRMA