Enrolment Services Advisor

Location New Westminster/Coquitlam Campus Salary Range $31.69 to $35.51 hourly (which includes a special allowance of $1000 per annum prorated). Salary and wage increments are in accordance with the Collective Agreement. The Opportunity Equal access to education is at the forefront of your core values. You find gratification in advocating for and guiding students through one of the most crucial decisions in their lives. When presented with a problem, you analyze the situation, eager to offer a solution. Often, you’re told that your enthusiasm for involvement and proactive listening are assets to the team. If this sounds like you, we need your talents! Apply to Enrolment Services Advisor position, and join our dedicated and supportive team. Who We Are Do what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best degree-granting colleges even better. Be a part of an institution where everyone is committed to empowering successful students, creating responsive learning environments, fostering social and environmental responsibility, and supporting healthy learning and work environments. What It Takes Bachelor’s degree in a relevant field from a recognized post-secondary institution and 3 years related work experience or a combination of education and experience. Minimum of 3 years of direct experience in service-centred, preferably in a post-secondary environment; a proven ability to provide exceptional front-line service in a fast-paced environment is required. Experience with interpreting, applying and advising on policies and procedures. Sound and current knowledge on best practices in enrolment or registrarial services or comparable work experience. Ability to provide effective and appropriate guidance and counsel. For the Full Job Description, click here ! Additional Information This temporary, full-timeposition is available starting September 15, 2026 to March 21, 2027 Regular hours of work are Monday to Friday, 8:45 am – 4:15 pm. This position is required to work a flexible schedule based on operational needs Shift days and times may change depending on operational needs Evening and occasional weekend work may be required. The position is located at the New Westminster campus; and will be required to work at all Douglas College campuses and offsite locations Douglas College is committed to supporting a healthy work/life balance for employees. A modified/flexible schedule and/or hybrid work from home arrangement may be considered, subject to the terms of the College’s Work From Home Policy.

The advisor provides guidance and advocacy for students navigating crucial educational decisions and enrolment processes. They are responsible for delivering exceptional front-line service and applying college policies and procedures to support student success.

Requires a bachelor's degree in a relevant field and at least 3 years of experience in service-centered roles, preferably within a post-secondary environment. Candidates must demonstrate proficiency in interpreting policies and knowledge of enrolment or registrarial best practices.

• Customer servicePreferred
• Problem solvingPreferred

Identified from the job description. Confirm important requirements above.

• Student Advising
• Enrolment Services
• Registrarial Services
• Front-line Service
• Policy Interpretation
• Proactive Listening
• Problem Solving
• Guidance and Counsel
• Student Advocacy
• Customer Service

• Education
• Customer Service & Support
• Administrative

Minimum education

Bachelor’s degree

Minimum experience

3+ years

Apply by

Sep 27, 2026

Posting language

English

Working hours

35 hours per week

Seniority

Not Applicable