Retail Sales Consultant

Job summary

The role focuses on providing a positive customer experience through engagement, product expertise, and personalized suggestions. Additionally, it involves administrative tasks, store maintenance, and managing vendor payouts and social media platforms.

Job details

The Duck&Dodo is looking for an enthusiastic Sales Associate to join our growing Duck&Dodo community! As a sales associate you will enjoy working with our local small businesses, and our wonderful customer base. The position is equally about creating the perfect Duck&Dodo experience for our customers, and also day to day administrative tasks that ensure the Duck&Dodo moves along smoothly. Responsibilities and Duties Ensure our customers have a positive and lasting impression of their experience Welcoming, engaging and connecting with our customers in-store, by phone and online Learning and educating about makers’ products and sharing your expertise with customers Assisting customers locate and select products by making customer specific suggestions to encourage product purchases Resolving issues effectively at store level in a timely and positive manner Processing point of sale transactions quickly and accurately Ensuring the store is visually appealing and contributes to the Duck&Dodo standards through product presentation, replenishment, store housekeeping, store maintenance and visual displays Responsible for store opening/closing Work the vendors in the store to ensure their items are stickered correctly, and payouts are handed out. Educating yourself on our products, and small businesses we have in our store actively working in our social media platforms, and website product management Qualifications some experience in customer service. a passion for design, home decor, antiques Experience with the shopify website, and POS platform knowledge of the instagram platform would be an asset some post secondary schooling in either interior decorating, or fashion merchandising will be an asset computer skills, with excel, shopify, word cash experience an asset Note: this is a part-time job with hours ranging from 10-25 a week Availability weekend availability a must, with flexibility available to work both our locations 270 Adelaide st s, and 900 king street

What you’ll do

The role focuses on providing a positive customer experience through engagement, product expertise, and personalized suggestions. Additionally, it involves administrative tasks, store maintenance, and managing vendor payouts and social media platforms.

Requirements

Candidates should have customer service experience and a passion for design, home decor, or antiques. Proficiency with Shopify, POS systems, and social media is an asset, along with post-secondary education in interior decorating or fashion merchandising.

Listed skills

• Customer service · Preferred
• Shopify · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Shopify
• Point of Sale (POS)
• Instagram
• Visual Merchandising
• Inventory Management
• Microsoft Excel
• Microsoft Word
• Cash Handling
• Social Media Management
• Interior Decorating
• Fashion Merchandising

Job areas

• Retail
• Sales
• Customer Service & Support
• Administrative
• Art & Design