Sr. Supply Chain Operations Manager, Canada

Job summary

The manager will lead the Canadian supply chain operations team, overseeing inventory levels, logistics budgets, and supply planning. They will also drive continuous improvement projects and ensure effective collaboration across commercial, refurbishment, and warehouse teams.

Job details

About us Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in Canada in 2006 with our headquarters in the heart of Toronto, where we’ve been recognized as one of the top employers to work for. In recent years, we’ve expanded our reach and grown exponentially across many teams, from digital and direct, to field sales, and our growing number of Dyson Demo stores. We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment. About the role This role supports Canada supply chain operations. You will be responsible for Finished Goods and/or S&A (spares and accessories) inventory. Main priorities include strategically leading the Supply Planning function, ensuring optimal inventory levels, driving continuous improvement, and effectively partnering with internal and external teams to meet customer needs. Key responsibilities include: Lead the Supply Chain operations team in Canada - including Order processing, Logistics and planning Member of Canada Commercial leadership working closely to support commercial needs Manage and optimize Logistics budget Support improvement projects in Supply Chain to drive cost optimization and Service improvements Work closely with refurbishment team to ensure availability of B grade products Ensure availability of Spares and accessories Ensure sufficient inventory levels across warehouse network to support promotional and baseline sales. Identify and manage communication of supply constraints to cross-functional partners, and develop mitigation plans including inputs to allocation process Drive excess inventory reduction initiatives to support inventory and working capital targets. Manage the monthly demand planning cycle for spare parts and accessories. Maintain oversight of the statistical forecast output, and review adjusted demand based on data and market trends. Liaise between Dyson Supply Chain headquarters, local sales, marketing, and finance teams. Ensure demand for refurbishment operations is properly captured to support the production line. Oversee the monthly supply planning and S & Op review process. Drive customer service improvements by minimizing out of stocks. Take initiative to resolve issues by developing and executing solutions. Publish dashboards of KPI’s to senior leadership. Communicate clear priorities and required results. Provide consistent support and regular feedback. Identify gaps in knowledge and driving appropriate training solutions About you Bachelor’s in supply chain, operations management, logistics or related field. 8+ years of experience in a supply chain role in a consumer goods organization. Proven experience analyzing and resolving inventory related issues. Experience with SAP S4 and SAP IBP. Advanced knowledge and proficiency in Microsoft Excel. Strong working knowledge of supply chain processes and systems. Strong communication skills. Solutions oriented; helps minimize impact and deliver results. Ability to collaborate effectively with internal and external teams. Ability to multi-task and manage conflicting priorities effectively. Organized, with excellent follow-through capabilities. Strong leadership skills with the ability to motivate a team to achieve results. Ability to thrive in a fast-paced environment. Salary: $127,000 - $159,000 annually + bonus opportunity Benefits: At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. Financial benefits: Dyson Matching RSP contributions Company Paid Life Insurance and Accidental Death and Dismemberment (AD&D) Short-Term and Long-Term Disability Employee Referral Program Dyson Product Discounts Lifestyle benefits: Competitive Paid Time Off including Floater Holiday, Sick, and Vacation Time Generous Maternity Leave Program Employee Assistance Program Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at americas.talentacquisition@dyson.com for more information. Dyson is an Equal Opportunity Employer. #LI-Onsite Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

What you’ll do

The manager will lead the Canadian supply chain operations team, overseeing inventory levels, logistics budgets, and supply planning. They will also drive continuous improvement projects and ensure effective collaboration across commercial, refurbishment, and warehouse teams.

Requirements

Candidates must hold a bachelor's degree in supply chain or a related field and possess at least 8 years of experience in consumer goods supply chain roles. Proficiency in SAP S4, SAP IBP, and Microsoft Excel is required, along with strong leadership and analytical capabilities.

Benefits

• Dyson Matching RSP contributions • Company Paid Life Insurance • Accidental Death and Dismemberment (AD&D) • Short-Term Disability • Long-Term Disability • Employee Referral Program • Dyson Product Discounts • Paid Time Off • Floater Holiday • Sick Time • Vacation Time • Maternity Leave Program • Employee Assistance Program

Listed skills

• Continuous Improvement · Preferred
• Problem solving · Preferred
• Supply chain management · Preferred
• Leadership · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Logistics · Preferred
• Inventory management · Preferred
• Supply Planning · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Supply chain management
• Inventory management
• Logistics
• Supply planning
• Demand planning
• SAP S4
• SAP IBP
• Microsoft Excel
• Data analysis
• Leadership
• Communication
• Continuous improvement
• Budget management
• Strategic planning
• Cross-functional collaboration
• Problem solving
• Service Improvement
• Optimal Inventory Levels
• Supply Chain
• Demand Planning
• Time Off Management
• Solution-Oriented
• Supply Chain Acumen
• Follow Through
• Supply Chain Planning
• Planning
• Motivational Skills
• Budget Support
• Dashboard
• Customer Service
• Continuous Improvement Process
• Discounts And Allowances
• Employee Assistance Programs
• Finance
• Sales
• Finished Good
• Forecasting
• Warehousing
• Marketing
• Key Performance Indicators (KPIs)
• Market Trend
• Multitasking
• Working Capital
• Operations Management
• Operations
• Order Processing
• Proactivity
• Production Line
• SAP Applications
• Stocks (Inventory)

Job areas

• Logistics
• Management & Leadership
• Manufacturing
• Customer Service & Support
• Supply Chain Operations Manager
• Supply Planner
• Buyers
• Logisticians