Client Concierge

Job summary

The Client Concierge serves as the primary point of contact for client communications and manages appointment scheduling. They are responsible for providing exceptional administrative support while maintaining high levels of accuracy and organization.

Job details

e2r® operates as part of Woolgar VanWiechen Cosgriffe Ducoffe LLP, MDP, a certified multi-disciplinary law practice, offering a unique approach to HR and employment law support to Canadian employers and multinational businesses with operations in Canada for 22 years! e2r® focuses on building long-term relationships with clients through responsive service and trusted expertise. Prospective team members can expect a professional, collaborative environment where continuous learning and client care are central. We are looking for a Client Concierge to join our team for an 18-month contract with the potential for full-time empoyment. The Client Concierge is responsible for providing exceptional administrative and client support by serving as the first and primary point of contact for client communications and appointment scheduling. This role requires strong organizational skills, collaboration, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Desire to learn human resources / employment law principles definitely an asset. Qualifications At least three (3) years of experience in an administrative, client service, or coordination role preferred. Excellent written communication and email etiquette. Strong organizational and time management skills. Experience managing multiple calendars and scheduling appointments. High level of accuracy and attention to detail. Ability to multitask and work independently. Proficiency with Microsoft suite of products (Microsoft Outlook, Teams, etc.) Client-focused with a professional and positive attitude. We offer a flexible hybrid model, regular business working hours, awesome mentoring and competitive compensation. Please let us know if we can provide disability-related accommodations to support your participation in all aspects of our Recruitment Process.

What you’ll do

The Client Concierge serves as the primary point of contact for client communications and manages appointment scheduling. They are responsible for providing exceptional administrative support while maintaining high levels of accuracy and organization.

Requirements

Candidates should have at least three years of experience in an administrative or client service role. Proficiency in the Microsoft suite and strong communication skills are required for this position.

Benefits

• Flexible hybrid model • Mentoring • Competitive compensation

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Microsoft Teams · Preferred
• Appointment Scheduling · Preferred
• written communication · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Multitasking · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• Client service
• Appointment scheduling
• Written communication
• Email etiquette
• Organizational skills
• Time management
• Attention to detail
• Multitasking
• Microsoft Outlook
• Microsoft Teams
• Human resources principles
• Employment law principles

Job areas

• Administrative
• Customer Service & Support
• Human Resources
• Legal