Opens LinkedIn
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Lead and coach team members, support issue resolution, and help ensure profitable, smooth restaurant operations. Train employees to deliver quality food and drinks, provide an exceptional guest experience, and demonstrate strong menu and product knowledge.
Job details
We are looking for a passionate Shift Manager to grow our leadership team. As a Shift Manager, you’re committed to being your best self and working with integrity as you learn how to operate multimillion-dollar restaurants. Our ideal candidate has a commitment to teamwork and a desire to learn and grow. As a Shift Manager, you will: Exemplify exceptional leadership skills. Using our core values, you take a stand for yourself, your career, and the way you lead. Consistently coach others. Support employees with potential issues and resolutions in order to ensure the highest profitability and smoothest operation. Train employees on delivery of irresistible food and drink, while engaging in authentic conversation. Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions for you and your team members. Demonstrate your passion for the guest experience. Display your love for food and drink through exceptional menu and product knowledge. What we need from you: 3 years of restaurant experience, with 1 year in a leadership-focused role. A passion and commitment to hospitality, teamwork, and fun. A commitment to fostering a supportive and engaging experience for your team members and guests. A willingness to learn and an openness to feedback, coaching, and mentorship. The ability to legally work in Canada. What’s in it for you: Competitive compensation Flexible scheduling to support work/life balance Leadership meal budget Employee discount Mentorship programs In-house hospitality and culinary training programs Leadership programs Career development and opportunity for advancement Apply Now! Earls is an equal opportunity employer. We are committed to a diverse and inclusive workplace, free from discrimination. We believe bringing together people of all backgrounds, experiences and abilities is essential to our success, and brings us closer to living our purpose to Make Life Awesome. All employment decisions inclusive of recruiting, hiring, compensation, promotions and terminations are based on qualifications, competencies and merit, without the consideration of any legally protected ground. Reasonable accommodations are available upon request.
What you’ll do
Lead and coach team members, support issue resolution, and help ensure profitable, smooth restaurant operations. Train employees to deliver quality food and drinks, provide an exceptional guest experience, and demonstrate strong menu and product knowledge.
Requirements
Candidates need three years of restaurant experience, including one year in a leadership-focused role, and a commitment to hospitality, teamwork, and supporting team members and guests. They must be willing to learn, receptive to feedback and mentorship, and legally eligible to work in Canada.
Benefits
- Flexible Scheduling
- Leadership Meal Budget
- Employee Discount
- Mentorship Programs
- Hospitality and Culinary Training
- Leadership Programs
- Career Development
- Advancement Opportunities
Listed skills
- Leadership · Preferred
- Teamwork · Preferred
- Coaching · Preferred
- Problem solving · Preferred
- Multitasking · Preferred
- Communication · Preferred
- Decision Making · Preferred
- Guest Experience · Preferred
- Product Knowledge · Preferred
- Conflict Resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Leadership
- Teamwork
- Coaching
- Employee Training
- Problem-Solving
- Multitasking
- Communication
- Decision-Making
- Hospitality
- Guest Experience
- Menu Knowledge
- Product Knowledge
- Conflict Resolution
- Integrity
- Openness to Feedback
Job areas
- Hospitality
- Management & Leadership
- Food & Beverage
- Customer Service & Support
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