Shift Manager

Job summary

Lead restaurant shifts by coaching and training employees, resolving team issues, and supporting smooth, profitable operations. Deliver an exceptional guest experience through strong hospitality, product knowledge, teamwork, and effective problem-solving.

Job details

We are looking for a passionate Shift Manager to grow our leadership team. As a Shift Manager, you’re committed to being your best self and working with integrity as you learn how to operate multimillion-dollar restaurants. Our ideal candidate has a commitment to teamwork and a desire to learn and grow. As a Shift Manager, you will: Exemplify exceptional leadership skills. Using our core values, you take a stand for yourself, your career, and the way you lead. Consistently coach others. Support employees with potential issues and resolutions in order to ensure the highest profitability and smoothest operation. Train employees on delivery of irresistible food and drink, while engaging in authentic conversation. Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions for you and your team members. Demonstrate your passion for the guest experience. Display your love for food and drink through exceptional menu and product knowledge. What we need from you: 3 years of restaurant experience, with 1 year in a leadership-focused role. A passion and commitment to hospitality, teamwork, and fun. A commitment to fostering a supportive and engaging experience for your team members and guests. A willingness to learn and an openness to feedback, coaching, and mentorship. The ability to legally work in Canada. What’s in it for you: Competitive compensation Flexible scheduling to support work/life balance Leadership meal budget Employee discount Mentorship programs In-house hospitality and culinary training programs Leadership programs Career development and opportunity for advancement Apply Now!

What you’ll do

Lead restaurant shifts by coaching and training employees, resolving team issues, and supporting smooth, profitable operations. Deliver an exceptional guest experience through strong hospitality, product knowledge, teamwork, and effective problem-solving.

Requirements

Requires three years of restaurant experience, including one year in a leadership-focused role, along with a commitment to hospitality, teamwork, and supporting team members and guests. Candidates must be willing to learn, receptive to feedback and coaching, and legally eligible to work in Canada.

Benefits

• Flexible Scheduling • Leadership Meal Budget • Employee Discount • Mentorship Programs • Hospitality and Culinary Training Programs • Leadership Programs • Career Development • Advancement Opportunities

Listed skills

• Teamwork · Preferred
• Problem solving · Preferred
• Product Knowledge · Preferred
• Leadership · Preferred
• Guest Experience · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Multitasking · Preferred
• Coaching · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Leadership
• Teamwork
• Coaching
• Employee Training
• Problem-Solving
• Multitasking
• Communication
• Decision-Making
• Hospitality
• Guest Experience
• Menu Knowledge
• Product Knowledge
• Restaurant Operations
• Conflict Resolution

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support