Market Lead (Full-Time) - Eataly Distillery District

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description The Market Lead serves as a liaison between Market team members and the management team to ensure that merchandise is properly stocked and displayed attractively across Eataly’s retail department. The Market Lead promotes exceptional guest service on the retail and quick service team, using interpersonal skills and product knowledge to drive sales and improve guest satisfaction. Reports to the Market Manager. Stocks, rotates and faces products according to department procedure and merchandizing standards Maintains proper stock levels, organizing back stock and warehouse storage effectively and efficiently Follows order and inventory procedures and receives deliveries, verifying order and invoice accuracy Assists with delegating tasks, supervising, training and motivating Market Associates/Baristas Maintains accurate department signage, pricing and labelling Rotates products according to First In First Out (FIFO) standards Inspects shelves and immediately removes expired or damaged merchandise Communicates grocery needs, adjustments and problems to the Market Manager promptly and efficiently Assesses departmental food waste with department heads and diverts waste to donations Partners with Events & Education to coordinate product demos Maintains safe and cleanly work conditions and compliance with state and federal regulations Performs light cleaning duties such as sweeping, dusting and packaging disposal as necessary Performs other duties as required or assigned Qualifications High school diploma or equivalent 1+ year of experience in grocery Proactive and able to multitask Excellent communication skills Knowledge of Italian food and beverage preferred Job Requirements Availability to work onsite with a flexible schedule including nights and weekends Ability to lift up to 50 pounds Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting Ability to use a hand truck, cart, box cutter, ladder and cleaning supplies Compensation Compensation for this role is CAD $20.00 hourly, plus tips. This position has been posted to fill a current vacancy Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave RRSP Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

The Market Lead acts as a liaison between the market team and management to ensure products are properly stocked and displayed. They are responsible for supervising associates, managing inventory via FIFO standards, and driving sales through exceptional guest service.

Candidates must have a high school diploma and at least one year of experience in the grocery industry. Physical ability to lift 50 pounds and a flexible schedule including nights and weekends are required.

• Medical Insurance • Dental Insurance • Vision Insurance • Paid Time Off • Paid Parental Leave • RRSP • Free family meal daily • Discounts at Eataly • Classes on products and Italian cuisine • Referral bonus program

• Inventory managementPreferred
• Retail operationsPreferred

Identified from the job description. Confirm important requirements above.

• Merchandising
• Inventory Management
• Guest Service
• Staff Supervision
• FIFO Standards
• Product Knowledge
• Multitasking
• Communication Skills
• Retail Operations
• Waste Management

• Retail
• Food & Beverage
• Sales
• Hospitality
• Management & Leadership

Minimum education

High school

Minimum experience

1+ years

Apply by

Sep 16, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available