Market Sales Associate/Barista (Full-Time) - Eataly Distillery District

Company Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters SHOP a selection of high-quality Italian, local and homemade products LEARN through our classes and our team’s product knowledge Job Description The Market Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. The Market Associate also supports with our retail products. Reporting to the Market Manager. Provides service across all QSR counters Completes food preparation assignments neatly, accurately and in a timely manner Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.) Ensures all items are dated and following First in First Out (FIFO) standards Prepares necessary collateral, weighs, labels, packages and serves products Complies with department policies and quality, health, safety and sanitation standards Operates a cash register and ensures accuracy of cash drops and authenticity of bills Ensures the sales floor is well maintained and stocked at all times Utilizes sales techniques to maximize store sales performance Builds and maintains relationships with guests Participates in processes and procedures related to the department Focuses on details with a firm, clear and highly professional style Performs other duties as required or assigned Qualifications Outstanding communication and guest service skills Experience operating a cash register preferred Prior food service experience preferred High school diploma or equivalent preferred Smart Serve Certification Compensation Compensation for this role is CAD $18.00 hourly, plus tips This position has been posted to fill a current vacancy Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave RRSP Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.

The Market Sales Associate provides exceptional guest service across various QSR counters, serving Italian treats and supporting retail product sales. Responsibilities include food preparation, maintaining stock levels, and operating the cash register while adhering to health and safety standards.

Candidates should have outstanding communication skills and preferably have experience with cash registers and food service. A high school diploma and Smart Serve Certification are preferred.

• Medical Insurance • Dental Insurance • Vision Insurance • Paid Time Off • Paid Parental Leave • RRSP • Free family meal daily • Discounts at Eataly • Classes on products and Italian cuisine • Referral bonus program

• Cash handlingPreferred

Identified from the job description. Confirm important requirements above.

• Guest Service
• Cash Handling
• Food Preparation
• Sales Techniques
• FIFO Standards
• Sanitation Standards
• Communication Skills
• Retail Support

• Food & Beverage
• Hospitality
• Retail
• Customer Service & Support
• Sales

Minimum education

High school

Minimum experience

0+ years

Apply by

Sep 16, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Associate

Application method

Direct apply is available