Monitoring Operator (Full Time Nights)

Job summary

Remotely monitor CCTV cameras and conduct surveillance to protect client premises and detect theft, vandalism, and other illegal activity. Record incidents in internal software, report suspicious behavior to appropriate authorities, and collaborate with law enforcement when needed.

Job details

Business Unit: ECAM Career Area: Operations and Administration Location: Hamilton, Ontario, CA Join ECAM Technologies, a GardaWorld company. ECAM Technologies, a division of GardaWorld, is currently seeking Monitoring Operators (Full Time Nights) to help us provide and deliver quality service to our clients, North America wide. Reporting directly to the company’s Monitoring Supervisors, this role is critical to the success and reputation of our company, as we rapidly grow in the marketplace. This is for an existing opening. What’s in it for you? Competitive starting wage of $20.00/Hour. Regular and competitive, merit-based increases. Performance based quarterly incentives. Full training on all duties, responsibilities, and procedures, with ongoing support. Monthly performance feedback and training, to ensure ongoing success. Career advancement opportunities. Call-in bonuses for extra or short notice shifts. Extended health benefits, upon completion of probationary period, which include: Extended health care Dental care Disability insurance Life insurance Employee Assistance Program 24/7 access to on-site, employee gym. Monitored on-site parking. The opportunity to work with new and quickly evolving technologies, within the security industry. Competitive starting wage of $20.00/Hour.Regular and competitive, merit-based increases.Performance based quarterly incentives.Full training on all duties, responsibilities, and procedures, with ongoing support.Monthly performance feedback and training, to ensure ongoing success.Career advancement opportunities.Call-in bonuses for extra or short notice shifts.Extended health benefits, upon completion of probationary period, which include: Extended health care, Dental care, Disability insurance, and Life insurance.Employee assistance program.24/7 access to on-site, employee gym.Monitored on-site parking.The opportunity to work with new and quickly evolving technologies, within the security industry. Competitive starting wage of $20.00/Hour.Regular and competitive, merit-based increases.Performance based quarterly incentives.Full training on all duties, responsibilities, and procedures, with ongoing support.Monthly performance feedback and training, to ensure ongoing success.Career advancement opportunities.Call-in bonuses for extra or short notice shifts.Extended health benefits, upon completion of probationary period, which include: Extended health care, Dental care, Disability insurance, and Life insurance.Employee assistance program.24/7 access to on-site, employee gym.Monitored on-site parking.The opportunity to work with new and quickly evolving technologies, within the security industry. Monitoring Operator Responsibilities Remotely monitor CCTV cameras to ensure the safety and security of client premises. Conduct surveillance to detect and prevent theft, vandalism, or other illegal activities. Maintain accurate records of incidents in internal software programs and report any suspicious behavior to appropriate authorities. Collaborate with law enforcement agencies as needed. Monitoring Operator Qualifications Flexibility in the days you are available, with availability to work nights, every other weekend, and stat holiday shifts (as needed). We operate 7 days a week, 365 days a year, including holidays. Availability to work 7 shifts (84 hours) in a 2-week period. Ability to work 12 hour shifts, while seated at a desk. Individuals who have a high attention to detail, and ability to identify potential security risks. Experience in contacting emergency services, such as police, ambulance, and fire is preferred, but not necessary. Ability to remain calm and composed in high-pressure situations. Proficient in computer usage, including familiarity with software such as MS Office, Google Chrome, and other basic computer programs. Sound communication skills, both oral and written in English, are necessary. A post-secondary education or equivalent experience, in any field. Quality references that will vouch for your work, attitude, and attendance. Ability to provide a clear criminal background check. Interested in Monitoring Operator (Full Time) role in Stoney Creek, ON? Apply now! #ECAM GardaWorld: Make the world a safer place GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply. Job Segment: Night, Operations

What you’ll do

Remotely monitor CCTV cameras and conduct surveillance to protect client premises and detect theft, vandalism, and other illegal activity. Record incidents in internal software, report suspicious behavior to appropriate authorities, and collaborate with law enforcement when needed.

Requirements

Candidates must be available for night shifts, every other weekend, and holidays as needed, and able to work seven 12-hour shifts (84 hours) over two weeks while seated. Requirements include strong attention to detail, calmness under pressure, basic computer proficiency, spoken and written English communication, post-secondary education or equivalent experience, quality references, and a clear criminal background check; emergency-services contact experience is preferred but not required.

Benefits

• Merit-Based Pay Increases
• Quarterly Performance Incentives
• Full Training
• Ongoing Support
• Monthly Performance Feedback and Training
• Career Advancement Opportunities
• Call-In Bonuses
• Extended Health Care
• Dental Care
• Disability Insurance
• Life Insurance
• Employee Assistance Program
• On-Site Employee Gym
• Monitored On-Site Parking

Listed skills

• Attention to detail · Preferred
• record keeping · Preferred
• MS-Office · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• CCTV Monitoring
• Surveillance
• Threat Detection
• Incident Reporting
• Record Keeping
• Emergency Services Coordination
• Communication
• Attention to Detail
• Risk Identification
• Composure Under Pressure
• Computer Proficiency
• MS Office
• Google Chrome
• Law Enforcement Collaboration

Job areas

• Security & Safety
• Administrative

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