Office Administrator

Job summary

Serve as a friendly first point of contact for landlords, tenants, clients, and prospective renters; handle inquiries, maintenance requests, follow-ups, and routine tenant communications. Coordinate rental showings and applications, assist with property visits and inspections, and maintain organized office files, schedules, and administrative support for the teams.

Job details

Office Administrator Elevate Realty Inc. | 228 Oakwood Ave, Toronto (On-Site) Full-Time, Monday to Friday, 9:00 a.m. – 5:00 p.m. | $50,000 – $65,000 per year Who Are We? Mission: We love real estate, we love investing, and we want to help others with real estate investing! Our mission is to help other real estate investors start and grow their real estate investment portfolios. Growth: We’re a fast-growing boutique real estate investment brokerage, and we’re looking for people to grow with us! Since 2012, Elevate Realty Inc. has facilitated over $900 million in investment real estate transactions. To better support our clients, we expanded with a Leasing and Property Management Team, now operating as My Capital Corner. We have closed more than 1,000 residential leases and manage a portfolio of over 400 rental units. Culture: We have a strong, supportive team. That helps the company grow, and it helps each person on the team grow too. Who Are We Looking For? We’re looking for a full-time Office Administrator to keep our office running smoothly and to be a friendly first point of contact for our clients and tenants. This is an in-person, on-site role at our office at 228 Oakwood Ave. Candidates who live close to the office are strongly preferred. Property Management Customer Service Answer inbound calls, emails and walk-ins from landlords, tenants and clients with a warm, professional manner Log maintenance requests and tenant concerns accurately. Follow up with tenants and clients so they always know where things stand Help the property management team with notices, letters and routine tenant communication Assist property management team with onsite visits to properties we manage. Assist with seasonal inspections of the properties we manage Showings and Leasing Support Book and coordinate showings for rental units, and attend showings when needed Answer questions from prospective tenants about available rentals and the application process Collect and organize rental applications and supporting documents for the leasing team Help prepare move-in packages and paperwork Office Administration Keep files, folders and spreadsheets organized and up to date Manage calendars, schedules and appointments for the team Support the leasing, property management and sales teams with day-to-day tasks You’ll report directly to management and work closely with the leasing and property management teams. You’ll speak every day with clients and tenants, so you’ll play a key part in how people experience Elevate Realty. What Skills and Abilities Do You Need? A warm, professional and patient manner with all personality types Excellent written and verbal communication skills Strong organization skills and the ability to handle many tasks at once without dropping details Ability to stay calm and helpful with frustrated or upset callers Extremely reliable and punctual; you’re in the office and ready to go at 9:00 a.m. Comfortable with Microsoft Word, Excel and Google Workspace Commitment to keeping client and company information confidential An interest in real estate and a desire to grow your career with us What Special Requirements Are Needed? Able to work in person at 228 Oakwood Ave, Monday to Friday, 9:00 a.m. – 5:00 p.m. Valid driver’s licence and access to a vehicle Experience in property management, leasing or real estate is an asset Clean criminal record check Compensation: $50,000 – $65,000 per year, based on experience. P.S. If you’ve read this far, we’d love to hear from you directly. Email your resume to david@elevatepartners.ca with the subject line “Oakwood Ave – Office Administrator” and tell us one thing you enjoy doing outside of work.

What you’ll do

Serve as a friendly first point of contact for landlords, tenants, clients, and prospective renters; handle inquiries, maintenance requests, follow-ups, and routine tenant communications. Coordinate rental showings and applications, assist with property visits and inspections, and maintain organized office files, schedules, and administrative support for the teams.

Requirements

Candidates need a warm, professional, patient manner; strong communication and organizational skills; the ability to manage multiple tasks and remain calm with upset callers; and comfort using Microsoft Word, Excel, and Google Workspace. The role requires on-site availability Monday to Friday from 9:00 a.m. to 5:00 p.m., a valid driver’s licence and vehicle access, confidentiality, and a clean criminal record check; real estate or property management experience is an asset.

Listed skills

• Customer service · Preferred
• written communication · Preferred
• Organization · Preferred
• Google Workspace · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Microsoft Word · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Written Communication
• Verbal Communication
• Organization
• Multitasking
• Attention To Detail
• Conflict Resolution
• Microsoft Word
• Microsoft Excel
• Google Workspace
• Confidentiality
• Calendar Management
• Property Management
• Leasing Support
• File Management
• Reliability And Punctuality

Job areas

• Administrative
• Customer Service & Support
• Sales
• Management & Leadership

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