Client Success & Business Development Specialist

We're looking for a motivated, relationship-focused professional to help grow and support our online client community. This is a remote, independent contractor opportunity. You'll be responsible for both introducing prospective clients to our programmes and supporting them as they begin their learning journey. About us We operate a global online business delivering personal development and leadership education through digital programmes and an engaged online community. Our mission is to help individuals develop the mindset, skills, and confidence to achieve their personal and professional goals. About the role This position combines client acquisition with ongoing client support. You'll connect with prospective clients, learn about their goals, introduce suitable educational programmes, and guide them through the enrolment process. After enrolment, you'll help ensure clients feel welcomed, supported, and engaged as they begin their journey. We're looking for someone who enjoys building genuine relationships, communicates professionally, and is comfortable working independently in a remote environment. Key responsibilities Connect with prospective clients and conduct discovery conversations to understand prospective clients' goals Onboard new clients and provide a positive introduction to our programmes. Build ongoing relationships that encourage engagement and retention. Maintain accurate records using CRM and digital communication platforms. Collaborate with remote team members to deliver a consistent client experience. Qualifications Experience in business development, customer success, sales, account management, recruitment, consulting, or a similar client-facing role. Strong interpersonal and communication skills. Ability to build trust and develop professional relationships. Self-motivated with excellent time management skills. Comfortable using digital collaboration and CRM platforms. An interest in personal development and lifelong learning. What we offer Fully remote work environment. Flexible working hours. Comprehensive onboarding and ongoing professional development. A collaborative international team environment. Opportunities for professional and personal growth. If you enjoy connecting with people, building relationships, and helping individuals access educational programmes that support their personal growth, we'd love to hear from you..

The role involves connecting with prospective clients to introduce educational programmes and guiding them through the enrolment process. Additionally, the specialist provides ongoing support and onboarding to ensure new clients are engaged and retained.

Candidates should have experience in client-facing roles such as sales, consulting, or account management. Strong communication skills and proficiency with digital collaboration and CRM tools are required.

• Fully Remote Work Environment • Flexible Working Hours • Comprehensive Onboarding • Ongoing Professional Development • Opportunities For Professional And Personal Growth

• Time managementPreferred

Identified from the job description. Confirm important requirements above.

• Business Development
• Customer Success
• Account Management
• Client Onboarding
• CRM Platforms
• Interpersonal Communication
• Relationship Building
• Time Management
• Discovery Conversations
• Client Retention

• Sales
• Customer Service & Support
• Education
• Consulting
• Management & Leadership

Minimum experience

0+ years

Apply by

Feb 7, 2027

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Greater Toronto and Hamilton Area, Ontario, Canada

Seniority

Entry level

Application method

Direct apply is available