elvie Hatchoua

Master's degree in Computer Engineering (WES Canada recognized) and a Postgraduate Diploma in Data Analysis (Top of Class). Skilled at understanding business needs and translating them into working data systems and BI workflows. Proficient in SQL, Python, ETL pipelines, Power BI and Tableau. Bilingual communicator who connects business teams, HR partners, and IT developers to ensure project success.

• Customer service
• Git
• GitHub
• Jira
• Microsoft Excel
• PostgreSQL
• Power BI
• Python
• Requirements gathering
• Scrum
• SQL
• Tableau

1. Technical Business Analyst Intern

   Vitalité Health Network

   May 2026 to Jun 2026

   Bathurst, NB

   • Data Integrity & Conversion: Cleansed, standardized, and validated multi-source administrative and clinical datasets to ensure reporting reliability and data consistency • Process Automation: Designed and automated operational reporting tools using Excel (VBA, pivot tables), streamlining daily workflows and decision-making for management • Requirements Translation: Translated complex operational and clinical needs into interactive Power BI dashboards and data visualizations applying best practices • Governance: Contributed to the corporate indicator library and managed master data documentation to maintain a single source of truth

2. Bilingual Customer Service Associate

   Shoppers Drug Mart

   Aug 2024 to Present

   Bathurst, NB

   • Communication: Delivered seamless customer service in both English and French within a fast-paced environment, resolving inquiries efficiently

3. IT Specialist — Data, Reporting & Business Analysis

   MIMOSA

   Jan 2022 to Jun 2024

   Douala, Cameroon

   • ETL & Data Integration: Designed and deployed a robust ETL pipeline to consolidate high-volume data from four distinct legacy systems • SQL Optimization: Wrote and optimized complex SQL queries to run data anomaly checks, clean massive datasets, and automate recurring processes • Cross-Functional Collaboration: Partnered with business units to model data workflows and build real-time Power BI (DAX) operational dashboards • Security & Compliance: Collaborated with IT security and compliance teams to ensure data governance and system configurations met company standards

1. CCNB

   Postgraduate Diploma, Data Analysis

   Bathurst, NB, Canada

   2026

   Top Academic Performance

2. École Nationale Polytechnique de Douala

   Master's Degree, Computer Engineering

   2021

   WES Canada Equivalency Statement

• Microsoft Power BI (PL-300)

  Microsoft

• Certified Scrum Master PSM1

  Scrum.org

• EnglishProfessional
• FrenchNative