Employee Leasing Agency (ELA)

Employee Leasing Agency (ELA) has been a leading BPO and ITES provider for over a decade. In the bustling and competitive business environments of the United States and Canada, companies are perpetually seeking avenues for operational efficiency, cost reduction, and sharpened focus on core competencies. This pursuit has propelled Business Process Outsourcing (BPO) into a vital strategic tool. For businesses aiming to expand or streamline their operations across North America, a reliable BPO partner is not merely a service provider, but a critical catalyst for growth. ELA stands ready to be that catalyst. Our services help small businesses, entrepreneurs and managers who do not have the space, equipment, or funds available. Our global platform of services greatly enhances – even supersedes – the concept of the traditional, in-house executive. Rather than facing a host of HR related difficulties, our services help clients to operate their businesses more smoothly. Our Services: • Office executive assistant support. • Lead generation using different resources. • Blog/Ad posting/Writing articles. • Data processing. • Data entry on different softwares/CRM system management. • Social media marketing/maintenance. • Live support (chat/phone/CRM software). • Administrative support. • Managing projects & reporting within a due date. • Online research. • Generating leads using different resources. • Sending (email/fax) flyers to qualified leads. • Inbound/Outbound customer support. • Telesales/Cold calling/Telemarketing calls. • Sales & marketing assistance. • Accounting assistance including dispute/charge backs. • Billing & collections. • Scheduling appointments. • Following up with customer/client via phone/email. • Finding solutions for any technical difficulties in web. • Prospect/Customer follow-up. • Debt collection calls. • Creating/maintaining database. • Customized processing operation on different software based on client requirements.