EM

Empyrean Merchant Services

Verified Job Source

Payment Processing

Toronto, Ontario

Financial Services
1–10 people

About

Founded in 2010, Empyrean Merchant Services is an established leader and a full-service electronic payment solution provider delivering the latest technology solutions to clients across Canada and the US. From sales to installation, to staff training and around the clock technical support, we are industry compliant and committed to offering secure and encrypted transactions to protect our clients and their businesses. Our ongoing partnership with Wells Fargo North America has enabled us to deliver exceptional services with lower than the market rate fees. At Empyrean Merchant Services we are proud to serve our customers with honesty and integrity and committed to delivering the highest standard of service. Connect with us today and experience simplified processes, creative concepts, and stellar support.

Open positions

Customer Service Specialist

On-site · Vaughan

Handle merchant calls and emails, resolve inquiries and technical issues, process applications, and maintain accurate CRM records. Coordinate service requests with processing partners, troubleshoot terminal and network connectivity, recommend relevant products, and collaborate with internal teams to improve service and operations.