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Customer Business Manager

  • Oakville, ON
  • On-site
  • Posted Sep 23, 2026
  • 1 position

$120,000–$130,000 / year

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Employment type
Full-time
Experience level
Senior · 5+ years
Posting language
English
Working hours
40 hours per week

Job summary

The Customer Business Manager will manage a portfolio of regional retailers and distributors by developing account plans and executing promotional strategies. They are responsible for monitoring trade spend, ensuring accurate item setup, and providing performance updates through business reviews.

Job details

The Customer Business Manager will manage a portfolio of regional retailers and distributors by developing account plans and executing promotional strategies. They are responsible for monitoring trade spend, ensuring accurate item setup, and providing performance updates through business reviews. Candidates must have at least 4 years of experience in CPG, brokerage, or account management roles with proficiency in trade spend management. Bilingual fluency in English and French is required, along with strong analytical skills and experience using TPM platforms.

What you’ll do

The Customer Business Manager will manage a portfolio of regional retailers and distributors by developing account plans and executing promotional strategies. They are responsible for monitoring trade spend, ensuring accurate item setup, and providing performance updates through business reviews.

Requirements

Candidates must have at least 4 years of experience in CPG, brokerage, or account management roles with proficiency in trade spend management. Bilingual fluency in English and French is required, along with strong analytical skills and experience using TPM platforms.

Listed skills

  • Account Management · Preferred
  • Data analysis · Preferred
  • Sales Reporting · Preferred
  • Project Coordination · Preferred
  • Communication · Preferred
  • Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Customer relationship management
  • Commercial planning
  • Trade spend management
  • Promotional planning
  • Account management
  • Distribution growth
  • Data analysis
  • Sales reporting
  • Bilingual fluency
  • Financial controls
  • Exceedra TPM
  • Strategic planning
  • Business reviews
  • Project coordination
  • Communication
  • Attention to detail

Job areas

  • Sales
  • Management & Leadership
  • Retail
  • Consulting

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