HVAC Technician

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you. Job Title: HVAC Technician Reporting To: Field Manager Department: Home Services Operations Location: Scarborough File Number: 3380 Rate of Pay: $37.58 - As per collective agreement Hours: 40 hours per week – Tuesday – Saturday 2:00p.m. – 10:00p.m. Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business. Responsibilities: Accountable for the delivery of high customer service excellence levels. Responsible for sustaining high customer satisfaction levels in our Home Services Operations group. Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition. Responsible for providing best advice to customers on repairing or replacing existing equipment Responsible for promoting Enercare Home Services products and services. Responsible for assuring all tools and equipment used are in good and safe working order. Responsible for keeping vehicle clean and neat both inside and out in keeping with the company’s professional image. Responsible for keeping vehicle stocked with all material necessary to perform daily duties. Qualifications: Must have a valid Gas Fitter 2 or Gas Fitter 1 license Must have a valid 313D Air Conditioning license Must have CFC Permit (ozone depletion) Must have a valid driver's license with clean driver's abstract maintained Must have a minimum of 5 years recent relevant HVAC industry field experience Must be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided) Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment Demonstrated mechanical aptitude Proven commitment to the delivery of customer-focused service. Excellent written and verbal communications Exceptional interpersonal skills Able to work with minimal supervision Result oriented, achieving high levels of individual and team performance. This position applies to UNIFOR Local 975. Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request. Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

The technician is accountable for delivering high levels of customer service excellence and completing all diagnostic and repair work to company standards efficiently. Responsibilities also include advising customers on repairs or replacements and promoting company products and services.

Candidates must possess a valid Gas Fitter 2 or 1 license, a valid 313D Air Conditioning license, and a CFC Permit, along with a minimum of five years of recent relevant HVAC industry field experience. A valid driver's license with a clean abstract and the physical ability to perform heavy lifting are also mandatory requirements.

Identified from the job description. Confirm important requirements above.

• Diagnostic
• Repair
• Maintenance
• Customer Service Excellence
• Customer Satisfaction
• Troubleshooting
• Mechanical Aptitude
• Communication
• Interpersonal Skills
• Supervision
• Result Oriented
• Gas Fitter 2
• Gas Fitter 1
• 313D Air Conditioning License
• CFC Permit

• Trades
• Engineering
• Customer Service & Support
• Energy

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week