Manager - Data Strategy and Analytics

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you. Role: Manager, Data Strategy & Analytics Reports to: Director, Data Strategy & Analytics Status: Full Time, Regular Division: Enercare Home and Commercial Services Location: Birchmount (Markham) Compensation: $84,264 - $130,609 Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications. Summary: Reporting to Director, Data Strategy & Analytics, you will play a key role in a highly visible team within the organization to advance our business as we execute our data strategy. Partnering with various lines of business, the Senior Manager, Data Strategy & Analytics will provide leadership and guidance to drive business values, enhance data analytics, understand the complexity of business operations, and help leverage the data to develop comprehensive reporting solutions, incl. Dashboards, harmonized KPIs, other value driven analytics. Accountabilities: Lead and develop a team of data analysts and developers to deliver high-quality analysis and clear, actionable insights. Build, own, and manage governed data products on a medallion (Bronze/Silver/Gold) foundation, so KPIs are defined once and trusted enterprise-wide. Maintain and manage existing operational/transactional reporting to ensure continuity of business while modernizing toward the target state. Deliver analytics across call center, back office, product, and financial reporting. Help shape the data strategy and architecture roadmap and guide its implementation. Lead high-profile analyses to an executive-ready standard and present to leadership as required. Communicate effectively to all levels of leadership, surfacing risks, dependencies, and trade-offs clearly. Champion a governed operating model with the business and IT for ownership, quality, and change control. Apply an agile mindset to prioritize, sprint, and deliver incremental data products. Ensure data products and code are documented, reducing SME key-person risk. Mentor the team, stay current on emerging trends, and perform other related duties as assigned. Qualifications: 2+ years of people-management experience building and leading a high-performing analytics team. 5+ years in an analytics environment with proven value-creation outcomes. Experience building and managing data products (medallion/lakehouse; KPI standardization and semantic modeling); transforming raw data into trusted, analysis-ready data sets using dbt, Fabric, or equivalent. Experience with data governance and metadata management (e.g., Microsoft Purview or equivalent) Analytics experience across call center, back office, product, and financial reporting. 3–5 years hands-on with Power BI and Azure / Microsoft Fabric. 2+ years leading enterprise-scale data strategy initiatives across teams. Experience with machine learning, statistical analysis, and data mining. Strong grounding in agile methodology. Proven stakeholder management experience, building trusted relationships across business, IT, and leadership Excellent communication and influencing skills across all levels of leadership. Proven ability to manage competing priorities and drive projects to completion. Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request. Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

The manager will lead a team of data analysts to develop and execute data strategies, business architecture roadmaps, and high-impact analytical products. They are responsible for presenting insights to the executive team and facilitating data-driven decision-making across various business lines.

Candidates must have 5+ years of experience in an analytics environment, including 3-5 years leading enterprise-scale data strategy projects. Proficiency in Power BI, Azure, and advanced statistical modeling techniques is required, along with at least 1-2 years of management experience.

• Microsoft AzurePreferred
• Power BIPreferred
• Machine learningPreferred
• CommunicationPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Data Strategy
• Data Analytics
• Team Leadership
• Business Architecture
• Power BI
• Azure
• Machine Learning
• Statistical Analysis
• Data Mining
• Operations Research
• Project Management
• Strategic Planning
• Communication
• Agile Methodology
• Scenario Simulation
• KPI Development
• Influencing Skills
• Quality Analysis
• Frontline Decision-Making Autonomy
• Business Operations
• Reporting Solutions
• Effective Communication
• Technology Ecosystems
• Artificial Intelligence
• Data Analysis
• Microsoft Azure
• Dashboard
• Management
• Leadership
• Plumbing
• Key Performance Indicators (KPIs)
• Systems Thinking
• User Story
• Value Creation
• Writing

• Data & Analytics
• Management & Leadership
• Technology
• Energy
• Consulting
• Data and Analytics Manager
• Data Manager
• Database Designers and Administrators
• Database Architects

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week