Plumber Apprentice - 1st Year

Job summary

The apprentice is responsible for performing plumbing diagnostics and repairs while maintaining a clean, well-stocked company vehicle. They must provide superior customer service and ensure all work is completed safely and in accordance with company standards.

Job details

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating. A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be. If you are ready to become one of our Experts, we would love to hear from you. Job Title: Plumbing Apprentice – 1st Year Reporting To: Field Manager, Plumbing Department: Plumbing and Duct Cleaning Rate of Pay: $18.85 per hour- As per collective agreement File Number: 3367 Location: South West Regional – Niagara/Hamilton Hours of Work: 40 hours per week – Rotational Responsibilities: Responsible and accountable for the delivery of superior customer service leading to customer delight. Responsible for completing in an effective and efficient manner all diagnostics and repair work to company standards and in keeping with our value proposition. Responsible for assuring all tools and equipment used are in good and safe working order. Responsible for keeping vehicle clean and neat both inside and out in keeping with the company's professional image. Responsible for keeping vehicle stocked with all material necessary to perform daily completion of plumbing calls. This position will respond to plumbing calls which will include customers covered under the plumbing and drains protection plan, and those who require our service on a chargeable basis. Daily workload will also include service requests on electric water heaters. All work performed will be completed in a professional and customer focused manner. Accountable to work in a safe manner at all times. Qualifications: Must have valid driving license with clean driver's abstract. Must be a Certified licensed Plumber in the province of Ontario Must have excellent communication skills to deal with customers, both written and verbal Must be able to work shifts. Physically able to perform heavy lifting. Good mechanical aptitude, able to operate all necessary tools and equipment. Must be able to work with minimal supervision, results oriented, and achieving high levels of individual and team performance. Demonstrated commitment to the delivery of customer focused service. This position applies to UNIFOR Local 975. Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request. Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

What you’ll do

The apprentice is responsible for performing plumbing diagnostics and repairs while maintaining a clean, well-stocked company vehicle. They must provide superior customer service and ensure all work is completed safely and in accordance with company standards.

Requirements

Candidates must hold a valid driver's license and be a certified licensed plumber in Ontario. The role requires physical stamina for heavy lifting, strong mechanical aptitude, and the ability to work flexible shifts.

Listed skills

• Customer service · Preferred
• Heavy Lifting · Preferred
• Safety Compliance · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Plumbing
• Diagnostics
• Repair
• Mechanical aptitude
• Customer service
• Communication skills
• Heavy lifting
• Tool maintenance
• Vehicle maintenance
• Safety compliance
• Water Heaters
• Lifting Ability
• Artificial Intelligence
• Customer Service
• Communication
• Duct Cleaning
• Mechanical Aptitude
• Team Performance Management
• Value Propositions

Job areas

• Trades
• Construction
• Customer Service & Support
• Energy
• Plumbing Apprentice
• Plumber
• Plumbers and Pipe Fitters
• Helpers--Pipelayers, Plumbers, Pipefitters, and Steamfitters