Key Account Manager, Builder Division

About the job Driven by brighter thinking. Engineered for better comfort. By joining Enlightened Home Services as a Key Account Manager, Builder Division, you will become a vital Team Member and will be provided with the opportunity to shape the future growth of an emerging leader in home services. What do we offer? A talented group of industry veterans and experts to work side-by-side with and learn from Competitive pay with robust incentive structure that is tied to your success – the more your deliver, the more you earn A competitive benefits plan for you and your loved ones Significant growth potential – as we grow, you can grow with us What will you do? Prospect daily for new builder and developer relationships and respond promptly to inbound opportunities to assess needs and propose customized HVAC, water heating, and water treatment solutions Own the full end-to-end sales pipeline for new business development from initial contact, through nurture and quotation, and obtaining finalized agreements Collaborate with internal finance, product, and marketing teams to develop tailored proposals for subscription products Champion exceptional customer experience while maintaining robust product and value proposition knowledge Represent Enlightened at industry events (including local Home Builder associations) and local sponsorships to network, identify opportunities, and stay informed on market demands Be accountable for day-to-day support for builders and builder partners Accountable for overall customer care and satisfaction What do you bring? Strong autonomy and self-motivation with ambition to build a great business from the ground up 10+ years of B2B consultative sales experience, ideally within the new residential construction industry Strong experience within home services industry and knowledge of core products offered and subscription product value proposition Exceptional interpersonal and communication skills Must be energetic and have a positive attitude with a growth mindset Flexibility for evening and weekend events and meetings is required Experience within fast-paced startup environment is an asset Why Enlightened? Enlightened Home Services brings decades of industry expertise in home comfort and building performance to homes across Ontario. We're leaders in building science and tailored comfort solutions, working on both sides of the industry: partnering with homebuilders to bring high-performance heating, cooling, water, and comfort systems into new residential construction, and bringing that same engineering rigor directly to Ontario homeowners – from single-family homes to high-rise residences and townhouse communities. Our focus is on helping homeowners manage their comfort and their costs. We offer future-forward comfort products and energy-efficient systems backed by real-world experience and a commitment to getting it right the first time. At Enlightened, we believe exceptional comfort starts long before equipment is installed, and we design tailored solutions that deliver comfort today and prepare homes for tomorrow. This post is for a new vacancy. Enlightened is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enlightened’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request. For more information, please visit enlightenedhomeservices.com

The role involves prospecting for new builder and developer relationships and managing the full end-to-end sales pipeline for HVAC and water solutions. The manager is also responsible for providing day-to-day support to builder partners and ensuring overall customer satisfaction.

Candidates must have over 10 years of B2B consultative sales experience, preferably within the new residential construction or home services industry. Strong autonomy, a growth mindset, and flexibility for evening and weekend meetings are required.

• Competitive pay • Incentive structure • Competitive benefits plan

Identified from the job description. Confirm important requirements above.

• B2B Consultative Sales
• Business Development
• Pipeline Management
• Account Management
• Customer Experience
• Prospecting
• HVAC Knowledge
• Water Treatment Solutions
• Interpersonal Communication
• Market Analysis
• Strategic Networking
• Proposal Development

• Sales
• Construction
• Management & Leadership
• Trades
• Customer Service & Support

Minimum experience

10+ years

Apply by

Sep 9, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available