Senior Financial Advisor (Chilliwack City Branch)
- Chilliwack, BC
- On-site
- Posted Oct 7, 2026
- 1 position
US$56,800–US$72,800 / year
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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Manage and advise a portfolio of members, identifying their financial needs and providing investment, deposit, and complex lending solutions or referrals. Support branch sales goals, process member transactions, build community relationships, and mentor branch employees on lending and investment products.
Job details
Job Description We are currently seeking a Senior Financial Advisor to join our team. The Senior Financial Advisor provides exceptional customer service to a portfolio of members by offering a full range of investment, deposit and complex lending services. The Senior Financial Advisor identifies member life stage cycle and provides solutions to financial needs, and/or refers member to an appropriate advisor. Here’s what would be included as a part of your typical day Member Service: Builds strong relationships with current and potential members; identifies member life stage cycle and provides financial advice to members or refers to appropriate advisor. Manages an assigned portfolio of members (generally with $100,000 to $250,000 in investible assets) through proactive regular contact, ensuring current and future needs are identified and met. Member Transactions: Processes a full range of complex member transactions including, but not limited to: MFDA products and services; retail mortgages, personal and RRSP loans; opening personal or business accounts, debit/credit cards, LOC/overdraft protection, and related insurance products. Branch Goals: Supports achievement of annual branch goals and objectives through proactive promotion of Tru Cooperative Bank products and services, participation in branch campaigns, and actively seeks potential cross-sell and/or referral opportunities during interaction with members or general public. Achieves established annual sales and referral targets. Branch Support: Mentors other branch employees in the understanding of lending and investment products and services; and provides advice and/or assists employees with member issues in management’s absence. Other duties: As required by branch leadership.Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across Tru Cooperative. Branch/Regional Differentiation Lending limits will be assigned in consultation with credit services – based on experience and competency. Assigned a portfolio of high value members based on regional and branch needs. Build/maintain a strong presence and relationship in the community. Required Skills, Experience & Qualifications College or Tech School Diploma (2 years) in related discipline or equivalent combination of education and experience Mutual Funds License required Must complete the internal Tru Cooperative certification program specific to this role within the required timeframe PFP preferred 2-3 years in a Financial Advisor role, or equivalent Proven ability to conduct complex advisory, four quadrant conversations Demonstrated ability to recognize needs, identify appropriate products and build strong member relationships Proven track record achieving or exceeding sales targets in retail lending and investment products and service Self-starter with ability to work independently and solve problems using common sense and sound judgment Proficient in computer software e.g. Microsoft Office and banking software programs Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.
What you’ll do
Manage and advise a portfolio of members, identifying their financial needs and providing investment, deposit, and complex lending solutions or referrals. Support branch sales goals, process member transactions, build community relationships, and mentor branch employees on lending and investment products.
Requirements
Requires a two-year college or technical diploma in a related discipline, or equivalent education and experience, a Mutual Funds License, and completion of the internal role-specific certification program. Candidates should have 2–3 years of financial advisor experience or equivalent, a record of meeting sales targets, strong advisory and relationship-building abilities, and proficiency with Microsoft Office and banking software; PFP is preferred.
Listed skills
- Problem solving · Preferred
- Risk Management · Preferred
- Microsoft Office · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Financial Advising
- Member Relationship Management
- Investment Products
- Complex Lending
- Retail Mortgages
- Personal And RRSP Loans
- Mutual Funds
- Sales And Referrals
- Needs Assessment
- Cross-Selling
- Community Relationship Building
- Mentoring
- Problem-Solving
- Risk Management
- Microsoft Office
- Banking Software
Job areas
- Finance & Accounting
- Sales
- Customer Service & Support
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