General Manager, Facilities

Job summary

The General Manager oversees the daily operations, maintenance, and janitorial services of a facility while managing budgets and procurement. They are also responsible for supervising staff, ensuring safety compliance, and implementing strategic improvements to operational efficiency.

Job details

The salary range for this position is $90,000 to $105,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy. As the General Manager, Facilities, you are responsible for overseeing all building operations, maintenance services, groundskeeping activities, health and safety programs, financial performance, and contractor management to ensure efficient and compliant facility operations. Now, if you were to come on board as a General Manager, Facilities, we'd ask you to do the following for us: * Supervise and coordinate janitorial, maintenance, and grounds maintenance services. * Manage preventative and corrective maintenance programs, including procurement and oversight of subcontractor services. * Ensure all maintenance activities, repairs, and installations are completed safely, efficiently, and in accordance with regulatory requirements. * Lead the implementation and compliance of health and safety programs, policies, and life safety requirements. * Manage operational and capital budgets, monitor expenditures, investigate variances, and implement corrective actions as required. * Provide leadership to facility staff through hiring, training, workload management, performance management, coaching, and disciplinary processes when necessary. * Monitor facility operations and service delivery, evaluate effectiveness, and implement continuous improvement initiatives. * Develop, review, and assess project plans, maintenance strategies, and asset management programs, including capital projects. * Ensure compliance with all applicable federal, provincial/state, and local regulations, codes, and legislative requirements. * Build and maintain strong relationships with customers, contractors, vendors, and stakeholders to ensure service excellence and operational success. Think you have what it takes to be our General Manager, Facilities? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit: * Degree, diploma, or designation in Engineering, Business Administration, Property Management, or an equivalent combination of education and progressive experience. * 5 to 7 years of supervisory experience managing commercial, institutional, or multi-site facilities operations. * Strong knowledge of facilities management disciplines including HVAC, electrical, plumbing, building systems, equipment maintenance, grounds maintenance, janitorial services, health and safety, and project management. * Proven experience managing operating and capital budgets, financial reporting, forecasting, contract administration, procurement processes, and vendor negotiations. * Demonstrated understanding of regulatory requirements including construction, fire safety, building codes, sanitation, environmental compliance, and workplace health and safety standards. * Experience leading capital projects, asset management initiatives, environmental and energy programs, KPI management, and operational improvement strategies. * Strong leadership, communication, planning, and decision-making skills with the ability to develop teams, manage priorities, and build positive relationships with staff, customers, and service providers. * Proficiency with Microsoft Office applications, facility management systems, and the ability to interpret technical documentation, drawings, schedules, and operational procedures.

What you’ll do

The General Manager oversees the daily operations, maintenance, and janitorial services of a facility while managing budgets and procurement. They are also responsible for supervising staff, ensuring safety compliance, and implementing strategic improvements to operational efficiency.

Requirements

Candidates must have 5 to 7 years of supervisory experience in commercial or institutional facility operations. A degree or diploma in engineering, business administration, or property management is required, or equivalent progressive work experience.

Listed skills

• Facilities Management · Preferred
• Budgeting · Preferred
• Quality assurance · Preferred
• Preventive Maintenance · Preferred
• Asset Management · Preferred
• Leadership · Preferred
• Communication · Preferred
• Project management · Preferred
• AutoCAD · Preferred
• Procurement · Preferred
• Contract Negotiation · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Facilities management
• Budgeting
• Contract negotiation
• Project management
• Staff supervision
• Preventive maintenance
• Health and safety compliance
• Procurement
• Financial forecasting
• Vendor management
• Asset management
• Energy management
• Quality assurance
• AutoCAD
• Leadership
• Communication
• Equipment Repair
• Plumbing Systems
• KPI Management
• Project Schedules
• Equipment Maintenance
• Planning
• HVAC
• Asset Management
• Construction
• Business Administration
• Management
• Spreadsheets
• Information Technology
• Word Processing
• Electrical Systems
• Property Management
• Facility Management
• Financial Planning
• Financial Statements
• Forecasting
• Marketing
• Key Performance Indicators (KPIs)
• Project Management
• Negotiation
• Operations
• Sanitation

Job areas

• Management & Leadership
• Engineering
• Construction
• Environmental & Sustainability
• Energy
• Facilities General Manager
• Facilities Manager
• Business Services and Administration Managers Not Elsewhere Classified
• Facilities Managers