Environmental Services Manager , Senior Living (Contract)

Job summary

Lead housekeeping, laundry, and facility maintenance operations in a long-term care home, ensuring a safe, clean, compliant, and resident-focused environment. Manage staff, training, quality assurance, health and safety, budgets, vendors, regulatory relationships, and hands-on maintenance projects.

Job details

The salary range for this position is $60,000 to $70,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process. This is a posting for an existing job vacancy. Now, if you were to come on board as an Environmental Services Manager, we’d ask you to do the following for us: * Provide overall leadership and operational oversight for housekeeping, laundry, and facility maintenance services within the long-term care home, ensuring a safe, clean, compliant, and resident-focused environment. * Provide hands-on oversight of facility maintenance operations, including monitoring building systems such as HVAC, plumbing, electrical, life safety, and preventative maintenance programs. * Implement and conduct training sessions and coordinate an annual training calendar at site for all housekeeping and laundry staff. * Complete a monthly summary of the completed Compass Quality Assurance Program and submit to the District Manager, Regional Director, Unit Manager and client. * Conduct weekly quality assurance audits in housekeeping and laundry and follow-up with the staff, including keeping the manager involved as needed. * Review job routines, programs and systems for housekeeping and laundry to ensure continuous quality improvement. * Ensure the Compass Health and Safety program is in place, including trained first aiders, an active OH& S committee, H&S training and audits. * Active participation in the Health and Safety Committee for the facility. * Attend client meetings as applicable to the areas in housekeeping and laundry. * Ensure all Marquise staff is appropriately trained in and follow infection control programs. * Interact with suppliers and vendors as it relates to housekeeping and laundry services. * Recruit, hire, performance manage and discipline all housekeeping and laundry staff. * Participate in the budgeting process and the ongoing financial management of the housekeeping and laundry departments. * Ensure all Compass HR programs are in place and complete for housekeeping and laundry staff, including CHAT, Be-A-Star, HERO, Weekly Safety Minders, etc. * Complete accident investigation forms and recommend ERTW programs for housekeeping and laundry staff. * Recommend equipment and supplies needed for housekeeping and laundry operations. * Conduct hands-on daily maintenance (physical building maintenance required for this role-including floor care/cleaning and some snow blowing during winter). * Act as the main liaison with the Environmental Public Health Officer and other regulatory bodies, as applicable as it relates to environmental services. * Participate in the completion of the Balanced Scorecard for the unit. * Meet and check-in with the client on a regular basis and attend meetings as requested. * Take the lead and coordinate schedules for environmental special projects. Think you have what it takes to be an Environmental Services Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role. * Post-secondary education an asset. * Three years of management experience in healthcare, facilities, environmental services or related. * Working knowledge of building operations, including HVAC, plumbing, electrical, preventative maintenance, and contractor management. * Experience in long-term care, healthcare facilities management, building operations, property maintenance, or operating engineering environments is strongly preferred. * Demonstrated leadership experience in a unionized environment. * Ability to work in a highly hands-on role requiring regular movement throughout the facility, including climbing stairs and accessing rooftop mechanical equipment when required. * Building Environmental Systems (BES), Operating Engineer certification, or a related facilities maintenance designation is considered an asset. * Excellent communication skills, both verbal and written. * Proficient computer skills, specifically with Windows.

What you’ll do

Lead housekeeping, laundry, and facility maintenance operations in a long-term care home, ensuring a safe, clean, compliant, and resident-focused environment. Manage staff, training, quality assurance, health and safety, budgets, vendors, regulatory relationships, and hands-on maintenance projects.

Requirements

Three years of management experience in healthcare, facilities, environmental services, or a related field is required, with leadership experience in a unionized environment and working knowledge of building systems. Long-term care or facilities experience is strongly preferred; post-secondary education and a Building Environmental Systems, Operating Engineer, or related maintenance designation are assets.

Benefits

• Group Benefits
• Employer RRSP Contributions
• Discretionary Bonus or Incentive Programs

Listed skills

• Facilities Management · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Facilities Management
• Building Operations
• HVAC Systems
• Plumbing
• Electrical Systems
• Preventative Maintenance
• Housekeeping Operations
• Laundry Operations
• Staff Training
• Quality Assurance Auditing
• Health and Safety
• Infection Control
• Budgeting and Financial Management
• Recruitment and Performance Management
• Contractor and Vendor Management
• Communication
• Quality Assurance
• Performance Management
• Management
• Operations
• Preventive Maintenance
• Budgeting
• Leadership
• Auditing
• Facility Management
• Computer Literacy
• HVAC
• Financial Management
• Long-Term Care
• Housekeeping
• Continuous Quality Improvement (CQI)
• Contractor Management
• Facility Repair And Maintenance
• Healthcare Industry Knowledge
• Balanced Scorecard
• Property Maintenance
• Accident Analysis
• Snow Blowers

Job areas

• Management & Leadership
• Healthcare
• Trades
• Security & Safety
• Environmental & Sustainability
• Environmental Services Manager
• Housekeeping / Environmental Services Supervisor
• Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
• First-Line Supervisors of Housekeeping and Janitorial Workers

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