Opens an external site
- Employment type
- Part-time
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The overnight concierge and housekeeper will provide professional resident services while maintaining the cleanliness and order of common areas. Responsibilities include monitoring the building, responding to resident requests, and performing scheduled cleaning tasks throughout the night.
Job details
Salary: $22.00 per hour Schedule: Hours: 8:00 PM – 7:00 AM Monday to Sunday rotating schedule Key Responsibilities Overnight Concierge & Resident Service · Provide a warm, friendly, and professional welcome to residents and guests. · Respond to resident requests and provide assistance throughout the night. · Maintain a visible, approachable, and helpful presence. · Monitor common areas and respond appropriately to situations that may arise. · Assist residents with reasonable overnight requests and concerns. · Maintain accurate overnight communication and incident logs. · Communicate important information, concerns, and follow-up items to management. · Follow all site emergency, safety, and operational procedures. Housekeeping & Building Care · Maintain a high standard of cleanliness throughout common areas and shared spaces. · Clean hallways, entrances, elevators, washrooms, and other assigned areas. · Empty garbage and recycling from designated areas. · Restock washroom and common-area supplies. · Respond promptly to spills, messes, and unexpected cleaning requirements. · Complete scheduled overnight cleaning duties and ensure areas are ready for the morning. · Take pride in maintaining a clean, orderly, and welcoming environment. · Report maintenance, repair, or safety concerns to management. What We’re Looking For · Dependable, responsible, and comfortable working independently. · Friendly, approachable, and genuinely enjoys helping people. · Professional and respectful in interactions with residents and guests. · Detail-oriented and takes pride in a job well done. · Calm and capable of handling unexpected situations appropriately. · Comfortable balancing resident service with housekeeping responsibilities. · Physically able to perform the duties of the position, including standing, walking, bending, lifting, and cleaning. · Previous experience in hospitality, concierge service, housekeeping, customer service, or a similar environment is considered an asset. Our Expectations At Dugald Place, the overnight hours are an important part of the resident experience. We expect every team member to treat residents with respect, patience, and kindness while maintaining a professional and positive environment. The successful candidate understands that the little things matter — a clean hallway, a helpful response, a welcoming smile, or simply being there when someone needs assistance can make a meaningful difference. Why Dugald Place? Dugald Place is more than a building — it is a community. We are looking for someone who takes pride in being part of that community and understands the importance of creating a place where residents feel comfortable, respected, and at home. If you are dependable, caring, hands-on, and take pride in providing great service, we would love to have you be part of the Dugald Place team.
What you’ll do
The overnight concierge and housekeeper will provide professional resident services while maintaining the cleanliness and order of common areas. Responsibilities include monitoring the building, responding to resident requests, and performing scheduled cleaning tasks throughout the night.
Requirements
The ideal candidate is dependable, detail-oriented, and capable of working independently in a professional manner. Previous experience in hospitality, concierge, or housekeeping is considered an asset, along with the physical ability to perform cleaning and building care duties.
Listed skills
- Time management · Preferred
- Customer service · Preferred
- Problem solving · Preferred
- safety procedures · Preferred
- Cleaning · Preferred
- interpersonal skills · Preferred
- Housekeeping · Preferred
- Attention to detail · Preferred
- Communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Concierge service
- Housekeeping
- Customer service
- Communication
- Cleaning
- Incident reporting
- Safety procedures
- Problem solving
- Time management
- Attention to detail
- Interpersonal skills
- Building maintenance
- Patience
- Management
- Cleanliness
- Customer Service
- Balancing (Ledger/Billing)
- Detail Oriented
Job areas
- Hospitality
- Customer Service & Support
- Security & Safety
- Administrative
- Night Concierge
- Maid / Housekeeping Staff
- Domestic Housekeepers
- Maids and Housekeeping Cleaners
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