Waitstaff Casual

Job summary

You will be responsible for taking food and beverage orders and delivering them to guests while maintaining high standards of service and sanitation. Additionally, you will communicate with back-of-house staff to ensure order accuracy and address any guest complaints or special requests.

Job details

How you will make an impact: You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests. As a Waitstaff, you will be: * Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service * Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests * Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets * Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated * Promptly address complaints or issues, relay relevant information or complaints directly to supervisor * Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards * Work with staff of other departments to perform job duties during special events and functions About you: * You have previous experience in the food services industry * You must have a valid Food Handler Certificate or provincial equivalent * Exceptional communications skills and ability to get along well with others * Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift "

What you’ll do

You will be responsible for taking food and beverage orders and delivering them to guests while maintaining high standards of service and sanitation. Additionally, you will communicate with back-of-house staff to ensure order accuracy and address any guest complaints or special requests.

Requirements

Candidates must have previous experience in the food services industry and possess a valid Food Handler Certificate. You must also demonstrate strong communication skills and the physical ability to lift heavy items and stand for the duration of your shift.

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Communication · Preferred
• Physical stamina · Preferred
• Conflict Resolution · Preferred
• Food service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Food service
• Customer service
• Order taking
• Food handling
• Sanitation standards
• Communication
• Menu knowledge
• Conflict resolution
• Teamwork
• Physical stamina
• Lifting Ability
• Food Services
• Food Safety And Sanitation
• Sanitation
• Service Delivery Framework
• Greeting Customers

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Wait Staff
• Waiter / Waitress
• Waiters
• Waiters and Waitresses