Retail Sales Manager

Job summary

Direct, evaluate, plan, and organize daily retail operations, including merchandise selection, pricing policies, marketing strategies, budgets, revenues, and expenses. Recruit, hire, supervise, assign duties to, and review the performance of staff while resolving customer and supply issues.

Job details

Overview Languages English Education College/CEGEP Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Gas bar Retail business Supermarket/grocery store Fast food Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Conduct performance reviews Supervision 3-4 people

What you’ll do

Direct, evaluate, plan, and organize daily retail operations, including merchandise selection, pricing policies, marketing strategies, budgets, revenues, and expenses. Recruit, hire, supervise, assign duties to, and review the performance of staff while resolving customer and supply issues.

Requirements

Requires a college or CEGEP education and 2 to less than 3 years of experience. The role is on-site and supervises 3–4 people; English is listed as the language.

Listed skills

• Customer service · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Staff Recruitment and Hiring
• Work Assignment
• Merchandise Selection and Procurement
• Pricing and Credit Policies
• Marketing Strategy
• Budget Planning
• Revenue and Expense Monitoring
• Customer Service
• Complaint Resolution
• Supply Shortage Resolution
• Performance Reviews
• Retail Sales

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Food & Beverage